Kamalini Mahendram

Retail Shop Assistant with ten years experience. Areas of expertise include money management and customer facing. Excellent at juggling multiple task and working under pressure. Customer-oriented with strong history of high-performing teams to meet or exceed objectives. Dedicated and hard working with internal drive to deliver excellence. Strong background in retail.

Sales Assistant - TESCO - Brixton

(2014-07)

• Provide sales consulting and support to customers, effectively selling products and meeting as well as exceeding sales goals
• Develop close and personal relationships with clients to ensure customer loyalty and retention
• Support manager in merchandising to feature new items and best sellers
• Delivered excellent customer service and improved retention rate by 98%
• Received 'Sales Associate of the Month' award and various other customer accolades

Team Member (Cashier) - KFC In The Broadway Wimbledon - Wimbledon

(2007-08 - 2010-01)

Handling with money, stock up things, good communication with customers, good customer service, keeping the store clean and tidy

• Champed from Area Manager
• Learned Team Leader

Care Assistant - Community Home Care Provider in Kingston - Kingston

(2007-12 - 2008-01)

Basic Care Training - Theory & Practical

• Trained to look after Elderly patient
• Two weeks in 2 placements in Nurseries duties included
• Helping children to read story books
• Serving foods and drinks
• Keeping the nursery clean and tidy

OCR Entry Level Certificate in using ICT - Information and Communication Technology - Merton College (2004-07 - 2004-07)

AQA ICT: Word Processing - Information and Communication Technology - Merton College (2005-02 - 2005-02)

AQA ICT: Using a Spreadsheet - Information and Communication Technology - Merton College (2005-02 - 2005-02)

Skills for Life Citizenship Level 1, 2, & 3 - Citizenship (2011-02 - 2011-02)

City & Guilds Entry Level Certificate in Adult Literacy - Literacy (2006-07 - 2006-07)

City & Guilds Entry Level Certificate in Adult Numeracy - Numeracy (2006-07 - 2006-07)

Adult Numeracy - Entry 2 - Numeracy (2006-07 - 2006-07)

OCR Entry Level Certificate in April using ICT - Information and Communication Technology (2007-01 - 2007-01)

OCR Level 1 Diploma for IT users - Information and Communication Technology (2009-04 - 2009-04)

Early Years Foundation Stage Course NVQ Level 1 - Early Years (2014-05 - 2014-05)

Art - Art (2005-01 - 2006-01)

Health and Safety - Health and Safety (2005-01 - 2006-01)

Preparing for work course - Work Preparation (2005-01 - 2006-01)

E2E and ITFA - Information Technology (2008-01 - 2009-01)

New CLAIT - Information and Communication Technology (2009-04 - 2009-04)