Customer service and retail professional, team leader
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I am a hardworking and reliable person with many years of customer service and retail experience. I enjoy busy environments where I can stay active, support the team and provide good customer service. I work well under pressure, learn quickly and always try to stay positive and approachable.
Over 10 years of experience in customer service and retail. Experienced in handling customers, cash handling, working towards targets, resolving issues and supporting daily store operations. Used to working in fast-paced environments, multitasking and staying organised during busy periods. Strong communication skills and confident working both independently and as part of a team.
Level 5 and Level 6 qualifications in Business Management, alongside many years of practical experience in customer service and retail. Strong understanding of communication, teamwork, organisation and day-to-day business operations.
