Kamiyah Anderson

I am a hardworking, creative, self-motivated individual who thrives off a demanding and challenging environment and always willing to try my best. I focus on achieving highly and maintaining high standards. I enjoy interacting with people and I consider myself to be a kind, friendly easily approachable individual.

I am a very outgoing, confident school leaver with excellent presentation and communication skills. I can offer creativity and brilliant motivation while also being able to confidently work in a team to produce a brilliant outcome.

Sales Assistant - JD Sports

(2025-04)

From April 2025 to the present, I've gained valuable retail experience at JD Sports. I'm skilled in stock management, including stock checks and organisation, and proficient with till operation. I excel in providing excellent customer service, managing deliveries, and thriving in a fast-paced environment where multitasking is essential.

During my time at JD Sports, I developed strong communication and customer service skills through assisting customers with inquiries and purchases. While engaging with a wide range of customers and providing tailored product advice. I also gained experience in inventory management, visual merchandising, and maintaining store standards.

I also have till experience from completing purchases with cash card and gift cards while also having the ability to resolve issues such as returns and faulty refunds and handling transactions accurately at the till. Working in a fast-paced retail environment enhanced my ability to work effectively under pressure and as part of a team, as I regularly collaborate with colleagues to meet sales targets and ensure smooth store operations. All while consistently meeting sales targets and maintaining high standards.

This ex

• Customer Service: Experienced in delivering excellent customer service and assisting customers in a busy retail environment.
• Till Operation: Confident in operating tills, handling payments accurately, and processing transactions efficiently.
• Stock Management: Skilled in stock checks, organisation, and managing deliveries to maintain store efficiency.
• Multitasking: Able to manage multiple responsibilities in a fast-paced environment while maintaining high standards.
• Teamwork: Works effectively with colleagues to ensure smooth daily operations and meet store targets.

Retail Sales Assistant (Work Experience) - John Lewis | Rodd and Gunn

(2024-06 - 2024-08)

I took part in work experience as a Sales Assistant at Rodd and Gunn Retail in John Lewis stores from June 2024 to August 2024. My main responsibilities included providing exceptional customer service as I was responsible for greeting customers, assisting them with product selections and recommendations, and maintaining the visual presentation of the store. I played a key role in achieving monthly sales targets, consistently contributing to an increase in sales by selling a certain amount of products in a time frame during my tenure.

Additionally, I developed strong product knowledge and built lasting relationships with customers, which enhanced their shopping experience. I received positive feedback from customers for my exceptional service. During my time there, I developed strong communication and problem-solving skills, multitasking skills, as well as the ability to work effectively as part of a team, while fostering a passion for high-quality retail.

• Provided excellent customer service by greeting customers and assisting with product selections and recommendations.
• Maintained visual merchandising and ensured the store was presented to a high standard.
• Contributed to achieving monthly sales targets through effective selling and product promotion.
• Developed strong product knowledge to support customer decisions and enhance their shopping experience.
• Built positive relationships with customers and received positive feedback for service quality.
• Worked effectively as part of a team, developing communication, multitasking, and problem-solving skills.

Crew Member - McDonalds

(2024-05 - 2025-05)

My role as a crew member at McDonald's includes problem solving, helping my team meet all standards and tracking operations. While also being responsible for customer service, food preparation, and cleanliness and hygiene while also interacting with customers, taking orders and any questions or queries. This means cleaning up, making sure that everywhere is up to a certain standard and is clean and safe for food to be prepared.

Another important part of my role includes being guest obsessed and always putting the guests/customers experience at the centre of everything you do to ensure that they have a great experience when entering the restaurant.

• Delivered excellent customer service by taking orders, answering queries, and ensuring a positive customer experience.
• Prepared food safely and efficiently while following hygiene, cleanliness, and food safety standards.
• Maintained a clean and safe working environment by completing regular cleaning and safety checks.
• Supported team members to meet operational standards and ensure smooth restaurant operations.
• Demonstrated strong problem-solving skills when handling customer queries and resolving issues.
• Focused on delivering a guest-focused experience by ensuring customers felt welcomed and satisfied.

Work Experience - Boots - Nottingham headquarters

(2022-10 - 2022-10)

I took part in work experience at the Nottingham boots headquarters for one week, while I did this I met people from different departments throughout the three days as they guided me and spoke to me about the roles within their job. I spent some time with the marketing team as well as the design department where they went through branding and marketing within boots. I also was given an I Mac where I was given a task to make a poster and conduct research on all the brands that Boots cooperates with that I liked, and also brands that I didn't know that boots partnered with.

Market Research - Beano Magazine

(2016 - 2019)

While I took part within market research this expanded my understanding and communication skills, I often communicated with others within the Beano team while in this job. Thus, meaning that I would give my opinion on certain things that Beano may potentially add to their website to expand and make more interesting for others. Beano used my personal opinions and preferences to help better the website.

I contributed within helping the brand stay ahead of trends within the current times by feeding back to the Beano team and giving my opinion on what children were following in that given moment of time. I also closely followed and understood the trends to forecast to Beano the impact of these trends. I used outstanding interpretational skills to build relationships with the interviewees, optimizing honest, productive feedback to benefit the company.

• Participated in market research discussions, sharing opinions and feedback to support the development of new website content.
• Communicated ideas clearly with members of the Beano team, helping improve user experience and engagement.
• Provided insight into current trends and interests among young audiences to support content planning.
• Built positive relationships with participants and contributed honest, constructive feedback.
• Developed strong communication, interpretation, and analytical skills through group discussions and feedback sessions.

GCSEs - Nuast Nottingham / Nottingham College (2018-09 - 2023)

Business BTEC Level 1&2 - Business - Nottingham College