Kamran Mushtaq

With over a decade of experience in various management roles, specifically my last one as a Resettlement Regional Manager for ARAP, ACRS and UKRS, my professional journey has been deeply aligned with fostering inclusion, empowerment, and support for diverse communities. My background in leading resettlement efforts has honed my abilities to collaborate with multi-disciplinary teams and develop strategies that are both practical and innovative. My strong track record in negotiation adds to my capability to influence policy development and implement HR strategies that align with organizational objectives.

I am well-versed in managing employee relations and conflict resolution, always striving to promote a productive and positive work environment. I hold a Bachelor's degree in Arts and have extensive experience with facets of human resource operations, including recruitment, employee development, and performance management. My practical approach allows me to apply analytical insights to real-world challenges, striving to improve work culture and employee engagement in dynamic settings.

I am eager to contribute my expertise and experience to an organization by leveraging my skills in integration management to drive impactful and sustainable outcomes.

Career Break

(2025-03 - 2026-03)

Resettlement Regional manager UKRS & ARAP - Refugee and Migrant Centre - Birmingham, West Midlands

(2021-10 - 2025-02)

• Managed multiple resettlement and integration projects
• Achieved efficiency by streamlining regional operations
• Supervised 5 coordinators and 17 caseworkers across 3 different offices
• Ensured quality service to over 350 clients at any given point
• Liaised with other departments within the organization
• Worked in close collaboration with the Safeguarding Lead to uphold and enhance the well-being and safety of both clients and staff
• Reviewed managerial reports to pinpoint areas for development
• Adhered to the relevant organizational policies and protocols, whilst ensuring the same for the team
• Organized regular team building activities and social events including other departments
• Assured, enhanced team moral by leading and encouraging staff development
• Developed resettlement plans by working closely with local authorities and relevant agencies
• Led multi-agency meetings to improve client resettlement and integration
• Supported immigrants with emotional and practical needs during resettlement
• Facilitated the seamless integration of cohorts across multiple projects and ensured a smooth transition for their children through the coordination of extracurricular activities
• Organized and led tailored training sessions to support employee development and performance improvement
• Designed comprehensive training programs for staff development
• Organized team-building initiatives to enhance staff morale and collaboration
• Coordinated community events to foster political engagement, inviting local MPs and L.A. commissioners
• Organized cricket and other sporting events with professional and semi-professional players boosting client morale
• Organized and hosted community charity dinners with local MPs and multi-faith leaders
• Leveraged over ten years of management experience to effectively mitigate and resolve conflict situations
• Organized and hosted cricket tournaments involving clubs across the country encouraging youth development

Co-Founder & Volunteer - Curry for Charity - Birmingham, West Midlands

(2013-03 - 2025-01)

• Facilitated smooth running of events averaging 150-200 guests
• Designed event set-up and displays to match client requests
• Remained calm under pressure to resolve issues and deliver smooth, professional event management
• Arranged and coordinated catering and signage with external providers
• Prepared comprehensive event briefs to ensure all volunteers were well-informed
• Managed logistics, ensuring smooth operations

Cricket coach - cricket clubs and community - Birmingham, West Midlands

(2009-03 - 2023-09)

• Delivered structured coaching programmes for young people across multiple community cricket clubs, supporting both participation and player development
• Supported local cricket clubs in building and strengthening youth programmes, increasing engagement and participation among young people
• Developed and mentored players for district and county-level trials, supporting progression pathways in competitive cricket
• Used sport as a tool to engage young people from diverse backgrounds, promoting confidence, discipline, and social inclusion
• Planned and coordinated training sessions, fixtures, and development activities for groups of varying ages and abilities
• Built positive relationships with players, parents, and community stakeholders to support long-term engagement in sport
• Ensured a safe, inclusive, and supportive environment in line with safeguarding and welfare best practices
• Contributed to the development of assistant coaches and volunteers, supporting effective session delivery
• Maintained up-to-date knowledge of coaching practices, health, fitness, and sports science through continuous professional development

Volunteer Cricket Coach - cricket clubs and community - Birmingham, West Midlands

• Continue to deliver community-based coaching sessions for young people
• Support grassroots engagement and long-term participation in sport
• Act as a mentor and positive role model within the local community

Assistant manager - National Bank of Dubai - Dubai, United Arab Emirates

(1995-01 - 2004-06)

• Reviewed bookkeeping and management accounts to achieve clear and correct reports
• Handled complex project management concerns independently and accurately
• Boosted customer satisfaction scores through fast and knowledgeable issue resolution
• Ensured compliance with regulatory standards across all banking procedures
• Managed daily finance services for smooth business operations
• Developed strategies to increase profits and cost savings
• Created and presented accurate, detailed financial forecasts

Desert Safari planner/lead Driver - Freelances - Dubai, United Arab Emirates

(1990-03 - 2000-06)

Tour leader

• Conducted daily vehicle checks to ensure safe and smooth operation during safaris
• Documented daily tour activities and prepared incident reports
• Enhanced local tourism by recommending additional Safari attractions and points of interest in surrounding areas around the Desert of Emirates
• Led Safari tours including Dune bashing for various reputed companies

Bachelor of Arts - ARTS - Skyline University College (1992-07)