Kannan Pras
M365 Tech Consultant - AI / Copilot Engineer
Talent
Warwick, Warwick District, WarwickshireMember since November 17, 2025
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About
- Over 19+ years of experience in Microsoft technologies, including PowerApps, Power BI, Microsoft SharePoint, Azure Cloud, M365 Copilot and Gen AI.
- DWP Ask ITChatbot Solution implemented for Service Management layer by integrating the Remedy and ServiceNow, via MS Teams. Created HR systems Copilot chat using M365 Copilot AI Studio, MCP Servers and Foundry featuring tailored topics for policy-related inquiries and migrated the Expense module from the SAP Concur application
- Implemented business intelligent agents using frameworks - Copilot, LangChain, Goole dialogflow. Retail/Logstics/CMD pretrained and custom models implemented using AWS Bedrock/Sagemaker, Google Vertex AI.
- D365 CRM solution developed and successfully modernized the legacy modules such as sales dashboards, Excel-based loyalty programs, retail supplier/vendor management, and batch-driven account/payment applications
- Retail Domain Expert - Demonstrated excellence in delivering digital transformation and retail solutions for 8+ years
- Modern Architectures – Implemented TDD, Event-driven and Microservice architectures, containerization, DDD, Entity Framework, C4, MVVM, and MVC using C#
- Microsoft Certified Expert, SAFe 4.0 Agile Practitioner, ITIL Certified
- Excellent Hand on experience in ITIL process and implementation
Experience
- Dec’2013–Sep’2025 as Consultant - Tata Consultancy Services, India/United Kingdom
- August 2008 – December 2013 at Xchanging, India/United Kingdom
- May 2006 – July 2008 Other IT Hubs
Education
Mater Degree in Computer applications
