Kanye Agboks

Online Seller & Business Owner - Dynamik Treasures - London

(2019-03)

Self-employed

Grew average monthly sales by 50% through optimised product listings, professional photo editing, strategic pricing, and marketplace expansion.
Managed full Etsy product catalogue (20+ SKUs) and successfully sold at craft markets and Christmas gift fairs, building direct customer relationships.
Conducted ongoing market research to refine product assortment and respond to trends, demonstrating commercial awareness and initiative.
Resolved customer complaints and enquiries professionally and empathetically, maintaining excellent satisfaction and repeat business.

Customer Assistant - Hollywood Bowl - London

(2023-06 - 2023-09)

Delivered enthusiastic, attentive customer service in a high-volume leisure venue, consistently creating positive first impressions and enhancing guest experience.
Processed high volumes of cash and card payments accurately and efficiently during peak periods, minimising customer wait times.
Handled enquiries and complaints calmly and constructively, providing appropriate solutions and escalating when required to protect customer satisfaction.
Collaborated effectively with team members on merchandising, stock replenishment, till operations, and general store presentation.

Fast Food Crew Team Member - Popeyes - London

(2022-01 - 2023-02)

Worked across multiple kitchen stations (prep, cooking, dishwashing) in a high-output dark kitchen environment, consistently meeting strict 2-minute order completion targets.
Safely operated industrial equipment including ovens, fryers and hobs while strictly following food safety, hygiene and health & safety protocols.
Maintained exceptional standards of cleanliness, organisation and efficiency to support smooth, high-volume operations.

Kitchen Staff Member / Waiter - Homegrown Pubs LLP - London

(2022-09 - 2023-01)

Prepared ingredients and supported chefs with meal, snack and side dish preparation to precise plating and presentation standards, including independent preparation of up to 4 dishes without supervision.
Managed stock control, temperature monitoring, organisation of supplies and timely restocking to meet service demand while minimising waste.
Performed thorough cleaning, sanitation and deep-clean duties on preparation areas, equipment and floors in full compliance with hygiene regulations.
Supported busy service periods with proactive assistance to chefs and efficient task prioritisation.

Fast Food Crew Member - Phat Waffles Street Food Store - London

(2018-01 - 2021-01)

Greeted customers within a 3-second target, processed orders and payments accurately via SumUp system, and quality-checked all takeaway orders before service.
Performed food preparation (chopping, dicing, peeling, washing) and cooked items using ovens, fryers and hobs while maintaining strict hygiene standards.
Handled customer complaints professionally, offered solutions or escalated appropriately; supported full opening, closing and cash-handling procedures.
Assisted drive-through operations, ensuring fast, accurate service and positive customer experiences.

Youth Mentor - Youth First - London

(2018-06 - 2019-07)

Used a calm, positive and encouraging approach to support young people, including those with special educational needs, helping them reach their potential and develop positive behaviours.

Church Usher - Bellingham Church - London

(2016-01 - 2018-01)

Provided warm, professional front-of-house service: greeted guests, distributed programmes, answered questions, sold merchandise/tickets and guided patrons to seats during services and events.

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