Workday Test Manager
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Workday and HR/ERP technology leader with 35+ years of enterprise technology experience, including 17 years within the
Workday ecosystem spanning HCM, Talent Management, Reporting & Analytics, Adaptive Planning, quality assurance,
deployment methodology, and platform enablement. Experienced owning and driving testing workstreams, developing testing strategy and frameworks, coordinating cross-functional resources, validating Workday functionality, and translating business processes and requirements into structured testing and readiness activities. Proven ability to partner with functional, technical,
product, consulting, and business stakeholders to coordinate testing cycles, manage testing resources and dependencies, identify gaps, establish feedback loops, and support quality sign-off and business readiness. Recognized for developing scalable frameworks, standardizing processes and materials, and translating complex Workday capabilities into clear, repeatable approaches that improve quality, consistency, and adoption.
Sr. Project Manager / WORKDAY, INC. - United States 01/2024 - 01/2026
● Translated executive strategy into phased project charters and execution roadmaps, enhancing stakeholder deliverables and communication frameworks, thereby strengthening governance and cross-functional alignment for enterprise initiatives.
● Modernized the global deployment methodology for an advanced People Analytics offering by integrating platform functionality, implementation processes, change management, and standardized delivery materials into a cohesive deployment framework.
● Directed capability testing, established feedback loops between field consultants and product development teams,
ensuring Workday capabilities met functional requirements and aligned with deployment needs and user use cases.
● Led testing strategy, defined functional scope, established timelines, and coordinated cross-functional validation for Workday sub-tenant architecture initiative, guiding a 10-person product acceleration team within a program involving over 420 resources..
Next Level Program Manager - Adaptive Planning, Reporting & Analytics / WORKDAY, INC. 06/2018 - 01/2024
● Led content and enablement strategy across Adaptive Planning, Reporting, and Analytics, by translating complex
Workday functionality and business processes into standardized frameworks that enhanced customer and partner self-sufficiency.
● Advanced the Workday Solution Library by developing structured content assets and recipes that improved consistency,
usability, and scalability of post-implementation knowledge.
● Developed content assets within the existing Executive Overview → Business Outcomes → Configuration Steps approach, connecting business objectives to Workday capabilities, implementation considerations, and practical execution.
● Created standardized reporting and dashboard readiness assets to document key Day 1 reporting considerations, target audiences, security domains, report delivery/import requirements, and dashboard setup guidance.
Field Readiness Architect & Owner - WDSetup Tenant & Content / WORKDAY, INC. 10/2013 - 06/2018
● Owned Workday's WDSetup tenant and content framework the factory-default configuration foundation used across deployment activities maintaining configuration integrity and coordinating updates across approximately 10 major product releases over five years with zero missed deadlines and zero failures.
● Orchestrated release planning and release readiness activities with stakeholders across Field Readiness, Solution
Consulting, and Core Product teams, aligned to the company-wide product release management schedule and associated workflows.
● Expanded WDSetup scope to include country-specific configurations, such as absence plans and VAT/GST tax codes,
enhancing deployment consistency and alignment with Workday functionality.
● Led phased rollout of WDSetup visibility from internal consultant resource to broader customer access, enhancing transparency and scalability.
● Developed change-management and training materials for new implementation tools and delivered training at Workday's annual Altitude conference in the US and EMEA.
Functional Architect, Workday Launch Framework / WORKDAY, INC. 11/2011 - 11/2013
● Functioned as a Functional Architect on the founding development team for Workday Launch, helping establish a standardized deployment methodology that expanded from small/mid-market customers to enterprise deployments.
● Collaborated with senior Workday product experts, consulting partners, developers, and architects to define deployment content, foundational pre-configurations, functional requirements, and implementation toolkits for consultants and customers.
● Transformed complex implementation practices into repeatable delivery framework, establishing standardized processes,
tools, and deployment content to enhance consistency and accelerate customer implementations.
● Integrated with pilot delivery team to observe deployment execution, capture real-time feedback, identify process gaps,
and rapidly refine methodology for broader ecosystem rollout.
Quality Assurance Engineer - HCM and Talent Management / WORKDAY, INC. 03/2009 - 12/2011
● Planned and executed quality assurance testing for Workday HCM and Talent Management functionality by developing test plans, test data, and validation approaches against documented capabilities and configurable security requirements.
● Led QA testing for a major rearchitected of Workday's effective-dating framework, coordinating validation across product areas to ensure foundational platform capabilities function as designed and meet requirements.
● Led cross-functional testing for features spanning multiple Workday product areas, coordinating validation activities to identify functional issues and ensure integrated platform behavior meets requirements.
● Co-led onboarding for new QA engineers, establishing an understanding of testing tools, standards, and methodologies to enhance team readiness and ensure testing consistency.
Independent Consultant / Various 12/2002 - 12/2008
● Provided HR technology and process consulting for workforce optimization solutions, evaluating emerging products and translating business requirements into actionable product and process enhancements.
● Delivered HR technology and ERP consulting to align business requirements with program management, process design,
software evaluation, product development, and organizational change initiatives.
● Led curriculum development and change-management activities supporting a PeopleSoft Global Payroll implementation designed to serve approximately 2.5 million service members across three military branches.
● Authored thought-leadership materials, reports, training content, and executive communications that simplified complex
HR technology concepts into actionable business and implementation guidance.
Sr. HCM Consultant / Knowledge Infusion 12/2004 - 12/2006
● Collaborated with clients and project teams to evaluate HR technology environments, pinpoint process improvement opportunities, and formulate actionable recommendations..
● Delivered HCM technology consulting across HR processes, systems strategy, requirements analysis, implementation planning, and organizational transformation initiatives.
● Converted complex HCM functionality and business requirements into clear implementation strategies, process documentation, and deliverables tailored for stakeholders.
● Facilitated client readiness through process analysis, change management, training, and communication strategies that enhanced adoption of new HR technology capabilities.
Product Development Manager / Qwest Cyber.Solutions 12/1999 - 12/2001
● Managed product development initiatives from concept through execution, translating business objectives and market requirements into structured product strategies.
● Coordinated cross-functional teams across product, technology, and business functions to establish clear priorities,
requirements, deliverables, and implementation plans.
● Standardized product development processes and materials, enhancing consistency, communication, and execution across initiatives.
● Evaluated product requirements and operational needs to identify opportunities for continuous improvement and scalable solutions.
Project Manager / Qwest Communications 12/1998 - 12/1999
● Managed technology projects across planning, requirements, execution, stakeholder coordination, issue resolution, and delivery, maintaining alignment with business objectives, timelines, and operational requirements.
● Managed the process for evaluating and applying major PeopleSoft HRIS software updates and releases in an on-premises environment, coordinating impact assessments and response activities to support platform stability and data integrity.
● Coordinated cross-functional resources and stakeholders to define requirements, track milestones, manage dependencies, and support successful implementation of technology changes.
● Facilitated process analysis, documentation, validation, and stakeholder communications, ensuring system changes were understood, tested, and operationally ready.
HR/Benefits Administration Professional Services Consultant & Certified Trainer / PeopleSoft 12/1994 - 12/1998
● Delivered PeopleSoft HR and Benefits consulting across Core HCM, Core Benefits, Benefits Administration, Absence
Management, Payroll, business requirements, process analysis, and implementation support.
● Trained customers and consulting professionals on PeopleSoft product functionality, delivering 80+ sessions at
PeopleSoft, client sites, and partner facilities.
● Served as Payroll Testing Specialist, executing end-to-end QA validation for a localized German PeopleSoft Payroll product and supporting a major retail PeopleSoft Payroll implementation through parallel testing and hands-on issue resolution.
● Supported implementation readiness through requirements analysis, process documentation, testing, training, issue resolution, and stakeholder communication across customer environments.
HR/Benefits Lead - System Implementation / Johnson Controls FMS 12/1993 - 12/1994
● Led HR and Benefits activities for system implementation, aligning business processes with functional requirements and technology capabilities to ensure seamless integration.
● Analyzed HR/Benefits workflows and requirements to support effective system design, process alignment, and implementation execution.
● Coordinated with stakeholders to validate business needs and resolve process questions, ensuring alignment and clarity throughout implementation activities.
● Supported user readiness through documentation, process guidance, and knowledge transfer focused on successful adoption of new HR technology.
HRIS Administrator / Benefits Analyst / American Bar Association 12/1991 - 12/1993
● Supported implementation of an HRIS that transitioned the organization from manual employee recordkeeping to automated HR information management, establishing a more structured and efficient approach to employee data administration.
● Administered employee benefits processes and maintained HR data accuracy while supporting employees and retirees with benefits-related questions, documentation, and communications.
● Helped develop employee-facing benefits collateral that translated complex plan and administrative information into clear,
accessible guidance for employees and retirees.
● Supported HRIS processes through data validation, system administration, reporting, documentation, and process improvement, building an early foundation in HR technology and business process management
Principal IT Business Analyst / PeopleSoft Reimplementation, Symantec 12/2008
● Led business analysis activities supporting a PeopleSoft reimplementation, translating business requirements into functional specifications, process documentation, and technology solutions.
● Leveraged HRIS, ERP, and business analysis expertise to enhance implementation quality, align stakeholders, and drive successful adoption of redesigned processes.
● Partnered with business and technical stakeholders to evaluate requirements, identify process gaps, and align system capabilities with operational objectives.
● Validated processes and ensured solution readiness through workflow analysis, requirements documentation, and communication facilitation across functional and technical teams.
Business Systems Analyst / MDC Holdings 12/2002
● Partnered with business stakeholders to gather requirements, document workflows, and translate operational needs into actionable system specifications.
● Evaluated existing processes and technology capabilities to identify gaps, clarify requirements, and support effective solution development.
● Analyzed business processes and system requirements to identify and prioritize opportunities for operational efficiency and technology alignment.
● Facilitated communication between business and technical stakeholders to enhance requirements clarity and ensure alignment for successful implementation.
Post-Graduate Coursework
University of Missouri - Kansas City
Graduate-Level Coursework: Career Development (covered major career theories).
Post-Graduate Coursework
Selected Graduate-Level Coursework: Business Communications, Management Information Systems, Corporate Finance,
Managerial Accounting.
Bachelor's Degree: College of Liberal Arts
Double Major: Communications Studies & Personnel Administration.
● Workday Product Training & Historical Certifications
HCM • Financials • Reporting & Analytics • Implementation Tools
● PeopleSoft Product Historical Certifications
Core HCM • Base Benefits • Benefits Administration • Absence Management • Payroll
● PeopleSoft Instructor Certifications
Core HCM • Base Benefits • Benefits Administration
● International Institute of Business Analysis (IIBA) – Denver Chapter
