Karen Mallion

Hairdresser within a dementia care setting

Hair Stylist - Foxleigh Grove-Holyport

(2026-05)

Hairdresser within a dementia care setting

Customer Service Assistant - The TJX Companies, Inc. - Basingstoke, Hampshire

(2023-09)

Customer Service Assistant - Tesco - Basingstoke, Hampshire

(2021-11)

Providing excellent levels of service to our customers, cash handling, stock rotation and replenishment, problem solving

Night Shelf Filler - Home Bargains - Basingstoke

(2023-05 - 2023-08)

Stock replenishment, rotation

Volunteer Sales Assistant - Sue Ryder

(2018-02 - 2019-01)

• Inspected product and decided on pricing
• Cash handling
• Window dressing Tills Stock control
• Keeping shop clean and tidy

Customer Assistant - Tesco Express - Southampton

(2016-03 - 2017-03)

• Till and cash handling
• Stock rotation, planograms, SELs
• Pay point, my Hermes parcel drop off /collection, mobile top ups. Merchandising, waste procedures, checked in deliveries
• Newspaper deliveries via Newman

Checkout Assistant - ASDA Stores

(2014-03 - 2016-03)

• Till and cash handling
• Provided customers a personalised, friendly and efficient checkout service
• Entered purchases and discounts into cash register
• Assisted with customer queries and complaints in a calm and friendly manner

Senior Stylist, Hair Designers - Headfirst Hairdressers

(1996-05 - 1998-03)

Received, directed, checked out clients taking into account at all times the clients individual needs · Consulted clients, diagnosed hair and scalp conditions · Cut, styled, coloured, permed · Upsold salon products and services to meet and exceed target sales · Trained and supported junior members of the team with their duties · Ensured that Health and Safety procedures were adhered to at all times Junior Stylist. Provided salon services to clients under the supervision of Head Senior Stylist · Learnt Health and Safety procedures · Booked in clients in person and on telephone ensuring correct appointment times booked out for given treatment · Stock take, cash handling

Receptionist - Booker Wholesalers

(2017-03 - 2017-08)

• Discussed account details with customers and recommended products and services to them based on listening to their needs and interests.
• Dealing with customers complaints
• Used Midas and Citrix cash handling, booked in shelf rotation.

Hairdressing Apprentice - Headfirst Hair designers

(1995-01 - 1996-05)

Worked through 12 units, within a salon setting, under the direction of head stylist · Constant monitoring of progress through CCI Training · Received clients · Washed hair in preparation for stylist · Maintained cleanliness of salon · Observed head stylist in all aspects of cutting, colouring, styling · Took notes to meet targets and deadlines set by CCI Training

Food hygiene level 2 - Food Hygiene - Distance learning-Remote (2021-06)

Adult care - Adult Care - BCOT (2020-07 - 2020-10)

Hairdressing - Hairdressing - Cci-Burnham, Berkshire (1995-09 - 1996-09)

Hairdressing - Hairdressing - East Berkshire college-Slough, Berkshire (1994-09 - 1995-09)

GCSEs - English, Maths, Science - Saint Bernards convent-Slough, Berkshire (1989-09 - 1994-09)