Client Account Manager - Axiom Personnel Ltd - London
(2021-04)
- Handling over 20 accounts as well as finding the perfect talent for my clients.
- Negotiated contracts with vendors, securing favourable terms that benefited both parties.
- Implemented innovative solutions that improved overall client satisfaction levels and loyalty scores.
- Leveraged data-driven insights to optimize account performance and identify trends over time.
- Boosted client satisfaction by addressing concerns, providing solutions, and maintaining strong relationships.
- Negotiated competitive compensation packages on behalf of candidates, ensuring mutually beneficial outcomes for both parties involved.
- Conducted extensive market research to stay informed on industry trends and competitive landscapes for targeted sectors.
- Streamlined the hiring process by utilizing advanced applicant tracking systems and automation tools.
Recruitment Consultant - Axiom Personnel Ltd - London, ENG
(2019-11 - 2021-04)
- Supported an average of 40 candidates a month in securing new positions and ensuring all candidates had a positive experience
- Searching candidates from various platforms such as Indeed, Reed, CV-Library, Jobsite and Linkedin
- Sourcing candidates for the industrial and automotive industry
- Took responsibility and owned 20 client accounts
- Negotiated agency fees with C-suite personnel
- Seeking feedback from clients to improve candidate interview and work skills
- Vetting candidates to the correct standard which included DBS checks, work history, right to work checks and correct checking of documentation.
Trainee Manager - Schuh Kids
(2019-11 - 2021-04)
- Started as a part-time stock room assistant and worked my way up to a Trainee Manager
- In charge of recruitment for shoe kids
- Interviewing candidates quarterly for my department
- Morning and night admin paperwork including rota schedules, weekly measurable and handover sheets
- Developing managerial soft skills such as problem-solving, professional writing and teamwork
- Working closely with the store manager to meet KPIs
- Hosting monthly team meetings with a team of 30 staff.
