Kasey Robinson

My name is Kasey & I am 24 years old with nearly a decade of retail experience, where I've developed strong customer service and leadership skills. Proficient in IT and highly computer literate, I excel at using various software and tools to boost productivity. I'm eager to transition into a new career path that offers opportunities for growth and meaningful impact.

Here is just a key skills I have gained throughout my years in retail:

• Ability to resolve problem in fast paced customer focused environment.
• Excellent communication skills, both written and verbal.
• Ability to take the initiative and work well under pressure, ensuring strict deadlines are met.
• Flexibility, while maintaining enthusiasm and commitment to each task undertaken.
• Reliable and punctual.
• Great customer skills with a friendly and welcoming personality
• Confident in using tills.
• Computer literate.
• Very competent with IT skills due to being self employed using computers such as (streaming, page marketing & advertising)
• Proficient with Microsoft Office, Powerpoint, Word and Excel due to daily use in education, such as; school and college.
• Always willing to learn and train in new skills to push my experience further.

Serving customers at a fast pace, ensuring a positive shopping experience.

• Tagging and de-cubing merchandise for display.
• Using Zebra devices to add and remove stock lines, ensuring inventory accuracy.
• Managing stockroom access through our digital systems for efficient stock handling.
• Handling parcel pick-ups, including receiving and handing out parcels to customers.
• Using Zebra devices to track incoming and outgoing deliveries for parcels.
• Managing click and collect services, ensuring timely and accurate order fulfilment.
• Receiving stock from deliveries and placing them on the shop floor through scanning.
• Trained to cover assistant manager role such as; keeping on-top of all emails.
• Keeping paperwork up to date within the company.
• Adding Incentives and selling KPI’s.
• Setting targets for staff members.
• Being responsible and in charge of other staff colleagues.
• Keeping area managers updated, opening and closing (key holder)
• Doing banking daily.
• Cashing up tills.
• Re-routing any click & dispatches.

UAL Diploma in Music Performance (Level 2 – Distinction)

UAL Diploma in Art & Design (Level 1 – Merit)

English & Maths (Functional Skills) – (Pass)