Friendly, reliable, and hardworking, with excellent customer service skills and a strong commitment to providing a positive experience for every customer.
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I am a friendly, reliable, and hardworking individual with a strong background in customer service. I have experience working in a variety of customer-focused roles, including as a receptionist, hotel spa attendant, and Information & Advice Officer, where I developed excellent communication, problem-solving, and organisational skills.
I am confident working independently, managing my time effectively, and providing a high standard of service to customers. As someone who is motivated and dedicated, I take pride in being professional, approachable, and committed to helping people.
I am looking for a work-from-home night shift role that offers flexibility while allowing me to use my customer service experience and strong work ethic. I am comfortable using computer systems, learning new processes quickly, and working during evening and overnight hours. I would be excited to contribute to Mountain Warehouse’s reputation for excellent customer service and support its customers in a positive and efficient manner.
I have several years of customer service experience across a range of industries. My previous roles have included working as a receptionist, hotel spa attendant, and Information & Advice Officer for Age Cymru, where I regularly communicated with customers, handled enquiries, resolved problems, and provided professional support. These positions helped me develop strong communication, organisation, and multitasking skills, as well as the ability to remain calm and efficient in busy environments.
In addition, I am self-employed and run my own beauty business, which has further developed my customer service, time management, administration, marketing, and business management skills. I am confident using computer systems, managing administrative tasks, and delivering excellent customer service both independently and as part of a team.
I hold a qualification in Performing Arts, where I studied singing, acting, and dance. Alongside this, I have completed professional eyelash extension training and continue to undertake beauty industry training to expand my skills and knowledge. My education and training have helped me develop confidence, communication skills, attention to detail, and a strong commitment to continuous learning and professional development.
