Katarzyna Gala

I am an Architecture graduate with a strong interest in residential and interior design, adaptive reuse as well as community-focused spaces. I am experienced in concept development, spatial planning and visual communication through academic projects and collaborative environments. I am eager to begin my career in a design role where I can further develop my design knowledge, contribute new perspectives and make a positive impact.

Dental receptionist at Iconic Smiles (2025-07 – Present)

Provided professional customer service, responded to patient enquiries, booked appointments and maintained records, processed payments, and ensured the smooth running of a busy reception area.

Customer team member at Co-operative (2023-02 – 2025-07)

Delivered excellent customer service in a fast-paced retail setting through addressing customer questions, resolving problems efficiently, processing purchases accurately, upholding store standards and contributing to the daily operations of the store.

Architectural Society Team Member at University of Hertfordshire (2023-12 – 2023-12)

Worked with a group in arranging events, conducting workshops, and giving talks related to architecture. Helped with planning activities for the benefit of society by involving students and coming up with innovative ideas for events.

Travel Insurance Consultant at Stay sure (2022-04 – 2022-08)

Advised clients on appropriate insurance to cover travel, dealt with inquiries confidently, processed application and payment via telephone, kept client records up-to-date and adhered to company policies.

Marketing & Advertising Work Experience at Travis Perkins plc (2021-04 – 2021-05)

Assisted in the development of a marketing campaign on a competitive project, including market research, creation of promotional materials using design software and presentation of campaign strategies to stakeholders. This helped me develop my time management, organizational and presentation skills as I was working to weekly deadlines and provided me with a valuable insight into the channels of digital marketing and advertising.

BA Hons in Architecture – University of Hetfordshire (2021 – 2026)

A level in Business, Sociology & Geography – Northampton Academy (2020 – 2021)

GCSE in Maths & English – Northampton Academy (2012 – 2016)