EMPLOYMENT
May 2014 - Present
Security Officer / Receptionist - “Rio Tinto”, employed by G4S Secure Solutions, London.
Security Duties
- Primary responsibility to ensure the security, safety and protection of Rio Tinto premises, staff and visitors.
- Responding to emergency incidents and alarms.
- Providing a visible onsite security presence.
- Dealing with telephone and public enquiries. Liaising and communicating with internal clients.
- Other duties include access control, patrolling the site, monitoring CCTV and alarm systems.
- Completing report book and all relevant paperwork.
Reception Duties:
- Meeting and greeting clients and visitors
- Managing smooth running of reception area
- Answering calls, dealing with enquiries and general queries
- Arranging meetings, booking meeting rooms, managing meeting room diary
- Organising refreshments
Oct 2012 – May 2014
General assistant - “Rio Tinto”, employed by Baxter Storey, London.
Duties
- Providing friendly, efficient and hygienic food and beverage service to all customers.
- Taking active role in promoting sales.
- Managing the stock.
- Ensuring the efficient operation of all vending machines on location.
- Adhere to safe working practices.
May 2012 – Oct 2012
Catering Assistant - “The Honorable Society of Gray’s Inn, employed by Baxter Storey, London.
Duties
- Preparing and setting up the banqueting rooms, food and beverage stations and conference rooms.
- Food and beverage service during the weddings, meetings, conferences, corporate and private events.
- Communicating with banquet supervisor as well as other servers and event organizers.
- Ensuring that customers are given a prompt and efficient service and expectations are consistently exceeded.
- Cleaning up venue after event ends and assist with inventory, food storage and other closeout tasks
- Updating catering skills and knowledge through appropriate in-service and external training programs as required.
Feb 2007 – May 2012
Food and Beverage Assistant - Hotel Russell 4* Deluxe, Russell Square, London
Duties:
- Greeting and seating guests.
- Setting up restaurant, bar and other dining rooms for breakfast, lunch, dinners and special events.
- Food and beverage service, ensuring that all customers receive prompt, courteous service at all times.
- Training new employees.
Feb 2004 – Dec 2006
Conference and Banqueting Assistant - Sheraton Warsaw Hotel 5*, Warsaw, Poland
Duties:
- Setting up meeting rooms, conference rooms and dining rooms to the required standards.
- Preparing food and beverage stations required.
- Meeting and greeting conference organisers
- Food and beverage service during weddings, corporate meetings and other large scale events.
- Silver service, plated service.
- Cleaning up the banqueting rooms after event ends and assist with inventory, food storage and other closeout tasks
- Supporting colleagues in other areas.
