Kate Goodman

As a driven, confident and popular employee I feel I work well within a team environment. In my previous career I learnt a lot of skills. Working within a team and getting along with others whilst remaining focussed on the job in hand.

I work well when given deadlines and make sure I focus on even the smallest detail when necessary. I can produce detailed reports and input data efficiently under time pressures. My previous role was never the same from one day to the next so I can show great flexibility dealing with changes and am happy when working with others as well as on my own.

I have often been in situations where I have to use my own initiative when faced with decisions, and I cope well with this but also enjoy making decisions as part of a team. I work well with groups of people and I listen well, as I feel you can always learn from people's experiences and help them learn by sharing your own. In my previous role I would regularly work in different places and I would have to adapt to new environments, I enjoyed the variety this would bring to my working day.

As a manager during my previous career, I had to make a lot of decisions, some of which people didn't always agree with. I would have to prepare rotas for my staff based on availability, staff preferences and staff strengths but still making sure the business needs were met. On a weekly basis staff would put pressure on me to devise my rota in a particular way.

I would have to identify these issues with the staff and in order to overcome these issues I would meet with staff individually to talk to them and help resolve their concerns and talk them through my decisions. I found this allowed them to air their concerns and accept the decision rather than there be a bad feeling within the team. I feel I am able to resolve issues quickly and efficiently and I always strive to make sure all business needs are always met.

I enjoy a demanding role, and thrive in busy situations where I am meeting new people. I am physically fit and hold a full UK driving licence.

Literacy & Library Support - The Burgess Hill Academy - Burgess Hill

(2024-07)

I have really enjoyed embarking on a career working within the School environment and with young people. I embraced my role as Librarian and have spent a long time restoring order into the School Library. My role also includes working within the classroom on a 121 basis with neurodiverse students.

This involves me getting to know the students, building trust and finding the best way to help them achieve their potential. I enjoy this side of my role and feel I make a difference as the students not only enjoy coming to lessons I am in, they come and find me during break times to talk about their day and share their thoughts. I have enjoyed learning new skills and have completed many courses during my time at the Academy.

I am looking to reduce my working hours which is why I am looking to leave my current position.

• Implementing new systems for categorising books
• Completing stock takes in relation to the whole library
• Organising reading competitions for all the students relevant to their age and year group
• Working closely with other members of the English department to arrange and host book club events

Carer

(2021-02 - 2024-07)

I left my previous role to care for my Mother who passed away in 2021, I then took time away from work to focus on my family.

Senior Administrator Sussex - Peabody - Sussex

(2019-11 - 2021-02)

In my role as the Senior Administrator for Care & Support and PA for Head of Services in Sussex, I was responsible for the smooth running of several Support services throughout Sussex. I left my position at Peabody to care for my Mother who became unwell.

• Managed the diary for the Head of Service, arranged meetings, and responded to emails that required onward circulation
• Set appointments & meetings ensuring there were no clashes in the diary
• Worked closely with other administrators within the company to review procedures, good practice and rolled out company policies within Sussex
• Used a range of Microsoft packages daily and kept paper and electronic files up to date, ensuring confidentiality at all times
• Arranged and attended various meetings and events, copied, collated and distributed all relevant papers to members of the meeting and took minutes for all the meetings
• Oversaw all the petty cash within the office and processed all the invoices
• Responsible for keeping all the payment systems up to date and all other financial responsibilities involved in the running of the office
• Carried out all the Administration within the office and dealt with complaints within company timescales
• Sourced and arranged all internal and external training for staff

Customer Service Assistant - Compass UK

(2019-05 - 2019-11)

My role consisted of dealing with customers within an office environment, I dealt with stock control and ordered all produce required on the online systems. I was responsible for keeping the safe and the till balanced and I did the daily cashing up and banking.

House Wife/ Mother

(2015-06 - 2019-05)

Time at Home to focus on my family while they were young, before they started school.

Paralegal Officer - Crown Prosecution Service, Sussex - Sussex

(2003-02 - 2015-06)

• Preparing case files and taking them to Crown Court
• Dealing with victims of crime
• Liaising with outside agencies, regarding forthcoming trials
• Monitoring Custody Time Limits to make sure none were missed and defendants were not released early
• Prepared Victims and Witnesses for court
• Made sure Counsel had all relevant information and documentation when in court
• Ensured all data was input correctly onto the CPS computer files

Unit Business Manager - Crown Prosecution Service, Sussex - Sussex

(2010-08 - 2012-03)

• Responsible for five members of staff
• Prioritised work and delegated it accordingly
• Managed attendance and sick leave
• Provided weekly spreadsheet reports on violent crimes
• Liaised with Police Officers on new policies within the Criminal Justice System
• Dealt with difficult witnesses, victims and defendants when it required a senior member of staff to do so

Retail Assistant - Monsoon, Gatwick Airport - Gatwick Airport

(2002-02 - 2003-02)

During my time as a Retail Assistant, I dealt with a range of customers and always ensured they enjoyed their experience within the store. I would resolve any issues they may have and help them with what they were looking for. As one of the first people the customers would see as they walked into the store, I would always make sure I was friendly and welcoming.

• Accepted and receipt all deliveries and replenished the shop floor
• Took customer orders

AS Level - Law - Varndean - Sixth Form College, Brighton (2001 - 2002)

AS Level - Psychology - Varndean - Sixth Form College, Brighton (2001 - 2002)

AS Level - Drama & Theatre Studies - Varndean - Sixth Form College, Brighton (2001 - 2002)

Key skills - Communication - Varndean - Sixth Form College, Brighton (2001 - 2002)

GCSE - Information Technology - Downlands Community School, Hassocks (1997 - 2001)

GCSE - English Language - Downlands Community School, Hassocks (1997 - 2001)

GCSE - English Literature - Downlands Community School, Hassocks (1997 - 2001)

GCSE - Religious Studies - Downlands Community School, Hassocks (1997 - 2001)

GCSE - Drama & Theatre Studies - Downlands Community School, Hassocks (1997 - 2001)

GCSE - French - Downlands Community School, Hassocks (1997 - 2001)

GCSE - Double Science - Downlands Community School, Hassocks (1997 - 2001)

GCSE - Mathematics - Downlands Community School, Hassocks (1997 - 2001)

GCSE - Statistics - Downlands Community School, Hassocks (1997 - 2001)