Katib Shaikh

Collection and customer-handling professional with experience in collections, customer communication, follow-ups and issue resolution. Skilled at maintaining professional customer relationships, handling payment-related conversations and working toward collection targets. Seeking an opportunity to contribute strong communication, organizational and customer-service skills.

Collection Agent at Creditas (2026-05 – 2026-09)

• Managed customer follow-ups and collection activities.
• Communicated with customers regarding pending payments and payment commitments.
• Maintained professional customer interactions and updated collection-related records.

Collection Agent at Digitide (2024-11 – 2026-01)

• Handled collection calls and customer follow-ups.
• Supported payment recovery activities while maintaining professional communication.
• Managed customer queries and maintained relevant records.

Collection Agent at Ring Company (2023-07 – 2024-08)

• Handled collection-related customer calls and follow-ups.
• Coordinated with customers regarding outstanding payments.
• Focused on customer handling and collection targets.

Higher Secondary (12th) (2022)

Secondary School (10th) (2020)

Computer Basics (2021)