Katie Baylis

Business transformation and change leader with over 20 years' experience delivering complex operational, digital, and organisational change across policing and regulated industries. Proven record of translating ambiguous strategic priorities into structured, governed programmes with measurable outcomes and lasting business benefit — including £2.5m+ in cashable savings and multiple award-winning digital innovations. Combines strong strategic thinking with hands-on delivery across programme management, digital transformation, workforce change, financial optimisation and continuous improvement.

Experienced engaging and influencing stakeholders up to Chief Constable level and coordinating across regional and national partner organisations.

Business Project Manager – Strategic Services at Bedfordshire Police (2018-01 – Present)

Lead enterprise-wide transformation programmes across operational and corporate services, from business case development through to benefits realisation. Act as a trusted change partner to Chief Officers and senior leadership, shaping strategic priorities and delivery roadmaps.

• Manage a portfolio of complex, cross-functional programmes spanning digital transformation, financial optimisation, operational redesign and workforce change.
• Lead governance frameworks including programme reporting, RAID management, benefits tracking and assurance to Chief Officer level.
• Implement LEAN and Agile methodologies to drive continuous improvement and operational efficiency gains.
• Coordinate stakeholder engagement across regional, national and partner organisations including multi-force digital initiatives.
• Develop business cases, process maps, service redesigns and programme documentation to professional standards.
• Champion organisational readiness and business adoption for major technology and service change programmes.

HR Change Business Partner at Bedfordshire Police (2015-01 – 2018-12)

Delivered strategic people and organisational change across a complex operational policing environment, partnering with senior leadership on workforce transformation and service redesign.

• Led mid-to-large scale organisational restructures including consultation, design and implementation of new workforce models.
• Managed TUPE processes and complex employee relations casework, providing expert ER support to senior operational leaders.
• Designed and implemented people policies and frameworks supporting organisational change and workforce compliance.
• Led consultation activity with staff associations and trade unions, managing sensitive negotiations effectively.
• Supported delivery of transformational change initiatives directly impacting workforce structures and service delivery.

HR & Change Contractor at Towergate Insurance, MBDA Systems, Network Rail (2013-01 – 2015-12)

Delivered specialist HR change, talent strategy and organisational effectiveness support across regulated and infrastructure environments. Managed short-term contracts requiring rapid onboarding and credible delivery in complex stakeholder landscapes.

HR Business Partner at SPD Ltd (2010-01 – 2013-12)

• Provided strategic and transactional HR support in a commercially focused business environment.
• Redesigned salary structures, overhauled legacy contractual arrangements and resolved complex compliance issues.
• Led all UK recruitment activity and introduced a structured resourcing framework.
• Developed and implemented people policies supporting workforce growth and operational consistency.

SAP HR Advisor (Contract) at BP Oil UK Ltd (2009-01 – 2010-12)

• Provided dedicated HR services to specific employee groups and the Milton Keynes HR team.
• Supported the International Mobility team with expatriate processes and compliance.

Resourcing Advisor (Contract) at FCO Services (2009-01 – 2009-12)

• Led end-to-end recruitment campaigns across HR, Finance, Vetting and ICT functions.

Early career progression through agency and in-house recruitment roles at Various (1999-01 – 2008-12)

Progression through agency and in-house recruitment roles, building a strong foundation in talent acquisition, candidate management and client relationship development.