Katie Brown

Application Developer with hands-on experience building and supporting customer-facing websites and secure membership portals using C#, .NET and Umbraco. I have progressed from a junior role into taking ownership of substantial web development work, including a large-scale portal delivered as the sole developer within agreed timeframes. My work has involved connecting websites with Microsoft Dynamics CRM and third-party services, and delivering practical features such as member areas, booking journeys, event management and online payments.

I take pride in producing quality work, taking the time to understand the requirements and asking questions where needed to ensure the solutions I deliver are in the best interests of both the customer and the company.

Application Developer | Backend Developer - Arkom - Sheffield

(2023-11)

• Develop and maintain customer websites and secure online portals using C#, .Net and Umbraco.
• Took ownership of large-scale membership portals as the sole developer, coordinating the work and delivering it within agreed timeframes.
• Build and enhance portal functionality to support membership levels, user accounts, training and event bookings, and online book purchases.
• Work on integrations between websites, Microsoft Dynamics CRM and third-party services, including Stripe payments and SMTP2GO email.
• Connect front-end website journeys with back-office systems and customer data to support business processes.
• Investigate and resolve website and application issues, maintain existing functionality, and deliver updates in response to customer requirements.
• Engage in face-to-face discussions with clients to understand and confirm their requirements, clarify briefs where needed, and ensure the solutions delivered meet the needs of both the customer and the business.
• Work directly on a broad range of development tasks in a small team, managing priorities and keeping deliveries on track.

Design and Data Programmer - Paragon CC - Sutton in Ashfield

(2017-04 - 2023-11)

In this position, I worked within the data team where I manipulated data using Cygnus for the setting of variable documents, this included mailsorting, deduping, and data cleansing. I used the data to create various mail pieces for print using GMC PrintNet.

• Manipulation of data using Cygnus to format data to client’s requirements.
• Creation of mail pieces in PrintNet using customer briefs.
• Using logic and programming to create variable print documents used for direct marketing.
• Coming up with new procedures for processes to run most efficiently through the company.
• Developing training documents for new starters and trainees.

Senior Marketing Executive - Owlerton Stadium - Sheffield

(2016-04 - 2017-03)

In this role I was in charge of all marketing responsibilities for the stadium. My position included managing the booking and marketing teams and setting out the best marketing campaigns to increases sales and footfall.

• Managing the stadiums social media sites – Facebook, Twitter and Instagram.
• Designing artwork for stadium events and promotions.
• Organising special events including weddings, charity nights and birthday parties.
• Managing the marketing budget.
• Ordering advertising with external sources to best promote the stadium.
• Keeping the website content up to date.
• Putting together new department procedures for marketing and bookings.
• Writing email campaigns to be sent out weekly.
• Organising training for both departments.

Marketing Assistant (Maternity Cover) - Owlerton Stadium - Sheffield

(2015-09 - 2016-03)

This position was part-time maternity cover for 6-7 months. My role involved keeping the marketing’s monthly budget up to date; writing email campaigns and researching social media topics. After proving myself in this position I was offered the Senior Marketing Executive role.

Owner - My Geekerella - Sheffield

(2015-09 - 2017-02)

I started my own company called My Geekerella in 2015 that specialised in a wide range of IT services for personal, direct marketing and mailing campaign purposes such as social media data, artwork, variable document composition and proofreading. After a couple of years, I chose to close the company.

Data Manager - ProCo - Sheffield

(2013-07 - 2015-08)

I managed the data processing team and the data entry team. Along with this I carried out my task from my data processor position.

• Working to tight deadlines to create documents based on a customer’s brief.
• Using various print models (laser and digital) to set and print documents.
• Management of the data team and data entry team.
• Working with the repro team to achieve the best output for the customer.
• Keeping department KPIs up to date.
• Organising training for both departments.
• Putting together new department procedures.
• Cleansing customer data using Experian.
• Creating documents for print using GMC software.
• Microsoft Office Package.

Data Processor - ProCo - Sheffield

(2008-10 - 2013-06)

I worked within the data team where I manipulated data for the setting of variable documents, this includes mailsorting, deduping, and data cleansing. I then used the data to create various mail pieces for print using GMC PrintNet.

Programming with C# - HOTT (2018)

Sales and Up Selling - Work-Based (2016)

Customer Service Skills and Communication - Work-Based (2016)

Team Leader, NVQ Level 2 - Work-Based (2015)

British Sign Language, Level 2 - Sheffield College (2010)

Advanced ICT, Double A Level - Sheffield College (2008)

8 GCSEs including Maths, English and Science - City School (2006)