Challenging Behaviour Support Worker - Autonomy Care Group Limited - Melksham
(2018-10)
Challenging behaviour and complex needs support worker with the experience and training of epilepsy and team management. Carry out the daily service of supporting a small home to ensure that it is person centred and complies with all of the policy's and procedures. Organise and arrange daily activities with new experiences for our service users to help promote independence and well being. Medication, epilepsy, first aid and PBM trained
Administration Assistant - Octavian Wines
(2017-09 - 2017-12)
- Inputted Data into a stock control system.
- Investigated reports to find discrepancies with stock levels.
- Attention to detail to ensure accuracy is maintained at all times within the ordering system.
- General filling and printing administration.
- Communicated via emails to external suppliers.
Care Patient Co-Ordinator - Nutricia
(2016-09 - 2017-08)
- Delivered Excellent Customer Care to Terminally Ill Patients with understanding and empathy.
- Used attention to detail to Ensure the correct Medicated supplies were ordered and delivered under strict deadlines.
- Dealt with complaints procedure by liaising with couriers to investigate timescales
Children's Support Worker - Acorn House
(2014-09 - 2016-08)
Children's Therapeutic Carer
- Supported and cared for children with challenging behaviours and complex needs.
- Provided a safe environment to enable them to deal with the challenges of daily life and school settings.
- Attended meetings to ensure their educational and social needs were well monitored and maintained.
- Worked alongside the management team to ensure compliance of procedures for OFSTED inspections.
- Planned and delivered recreational activities during time away from school.
- Maintained accuracy in daily reports.
- Liaised with social services, the police and medical professionals in challenging situations.
Elderly Care worker - MI Homecare
(2014-01 - 2014-09)
- Provided excellent care to patients with long term illnesses and mental health.
- Administered medication and supported with personal care whilst maintaining dignity and confidentiality.
- Carried out home visits to ensure patients were safe and to encourage positivity.
- Maintained accurate patients reports and liaised with management team on any findings or concerns.
- Ensured patients attended medical appointments.
- Planned social events and activities for patients to attend.
Customer service Team Leader - J Sainsbury's
(2008-10 - 2014-01)
- Working in a team-based Environment.
- Interacting with customers on a daily basis.
- Ensuring good service is maintained throughout the department
- Dealing with problems efficiently and effectively
- Delivering training and coaching to colleagues
- Attended managerial courses
- Note taking for Disciplinary meetings
- Gained NVQ Food Management
