Compliance Team Lead at Ground Control (2025-02 – Present)
- Managing a team of 4 Compliance Coordinators, holding weekly 1 on 1 meetings, team meetings and appraisals.
- Product owner of Skillko - a SaaS platform built to help companies streamline and automate training, onboarding, and compliance for employees and contractors.
- As the product owner of Skillko I oversaw the software development and data engineering teams, delivering fixes and improvements to the Skillko platform and internal databases.
- Prioritsing improvement requests and planning a FY roadmap.
- I alone, identified and resolved a critical integration issue with the RPA between the eLearning platform, and Skillko.
- Implemented JIRA ticketing system and captured valuable performance metrics for my team within the first 2 weeks.
- Managed cross-functional initiatives including Modern Day Slavery (MDS) policy, and right to work process collaborating with HR and legal teams to ensure full legal compliance.
- Acted as the escalation point for inbox/ JIRA queries, while still delivering timely resolutions to complex queries.
- Identified and implemented process improvements, reducing manual touchpoints and optimising workflows.
- Delivered clear stakeholder communications, driving awareness and compliance improvements at all levels, including monthly presentations to the CIO and Executive team.
- Managed stakeholder relationships and delivered projects for these stakeholders, including executive-level stakeholders.
- Provide expert consultation across divisional calls to advise on best practices, ensure compliance, and assess risks and potential impacts to the organisation.
- Ensured compliance with BPSS vetting and Right to Work checks for subcontractors, building GDPR-compliant solutions for data capture and storage.
- Ensuring compliance requirements are met across various divisions with different legislations and requirements.
- Contributed to building new Power BI reporting dashboards, improving visibility of compliance data across departments.
- Created documentation for the Compliance team, setting internal standards and best practices.
- Played a key role during audits as the business compliance contact, ensuring readiness and response.
- Drove continuous improvement through process improvement, updated clear documentation, and technical project leadership.
Senior Associate (Onboarding HR) at SS&C Financial Services (2023-01 – 2025-02)
CIPD L3 Qualified
- General HR administration and coordination for and between onboarding, talent acquisition and HR.
- Company administrator for Workday (HR System), managing data and access to the wider business.
- Identify areas of continuous improvement through reporting, analysis and feedback collected.
- I am innovative, forward thinking and independent, often leading or individually executing projects.
- I am adaptable to changes in environment and conduct myself in a calm and professional manner if conflict arises.
- Responding to general HR/onboarding queries across the EMEA sector of the business.
- Working closely with the talent manager and talent acquisition team to ensure all onboarding SLA's are met.
- Building and maintaining relationships with reward, L&D, payroll and talent teams.
- Using applicant tracking system (ATS) to ensure seamless processes especially with onboarding and compliance.
- Monitoring employee turnover and retention rates and communicating this to the talent acquisition team and hiring managers.
- Assisting with TUPE employees.
- Managing SMCR and SEAR employees ensuring we are following regulation.
- Leading the team, running meetings and projects while engaging and encouraging my peers.
- Initially adding new employees to HR systems and business IT systems.
- Monitoring staff records and making necessary amendments in line with regulation.
- Managing the full pre-employment process for new joiners; issuing contracts, offer letters, and pre employment background checks.
- Issuing contracts and other onboarding documents using Docusign.
- Managing onboarding documents and updating as per new procedures and legislation.
- Carrying out 5 year pre employment background checks, including DBS/CRC checks, credit checks, right to work checks and visas checks across the EMEA region, for 100-150 individuals per month.
- Ensuring annual credit checks are carried on all employees.
- Ensuring all SMCR/SEAR employees complete yearly checks and updating the FCA Senior Managers and Certification regime.
- Sending confirmation of start date and orientation plans to employees and hiring managers.
- Ensuring all new employees have the required technical equipment for working remotely.
- Organising new employees welcome gifts.
Technical Team Administrator at Stonebond Properties Ltd (2022-09 – 2022-12)
- Payments on Dynamics 365
- Setting up accounts for payment
- Raising purchase orders
- Collating invoices and payments due
- Administrating expenses
- Booking meetings / scheduling calls
- Formatting documents
- Creating contracts/ legal documents
- Issuing contracts using Docusign
- Document management
- Preparing and coordinating applications
Office Administrator / PA Personal Assistant / Resourcer at Dutton Recruitment (2022-06 – 2022-09)
- Payroll (processing timesheets weekly)
- Resourcing candidates
- Posting adverts on job boards
- Ensuring candidates meet requirements and pass compliance checks
- Sending booking confirmations
- Booking meetings / scheduling calls
- Booking transport and accommodation
- PA duties
- Formatting documents
- Input of data to CRM
- Contacting existing clients to arrange bookings
- Organising directors diary and day to day activities
- Processing expenses
- Responding to enquiries on email or phone
Travelling & Zero hours Care assistant at MD Care (2022-01 – 2022-06)
Technical Recruitment Resourcer at NDC TEK Recruit (2021-06 – 2021-12)
- Headhunting and Interviewing niche candidates
- Client and candidate management
- Managing interview process
- Use of microsoft applications alongside apple applications
- Ability to work well under pressure and on time sensitive matters
- Administrative duties
- Posting job adverts
- Maintaining client relationships and creating professional relationships with clients and candidates
- Recruitment globally using Linkedin platform
Recruitment Resourcer / Admin Support at Athona Recruitment (2020-11 – 2021-06)
- Creating CV's and editing CV's
- Client and candidate management
- Use of CRM systems
- Proficient in microsoft word and excel
- Excellent telephone manner and email correspondence
- Time management
- Personal approach to all clients and candidates
- Advertising vacancies across a wide number of platforms including social media
