Katie Lea

I am a highly motivated and organised individual with experience working in fast-paced, deadline-driven environments. I bring strong communication, stakeholder management and analytical skills, with a proactive approach to problem solving and delivery. My background has enabled me to become experienced in managing multiple priorities, working with data and reporting tools, and supporting teams to drive efficient, high-quality outcomes.

I am looking to apply transferable skills to grow within a creative, results focused team.

Paralegal - JB Leitch Limited - Liverpool, United Kingdom

(2021-06)

• Prepare and co-ordinate documentation whilst adhering to legal regulations and maintaining accuracy
• Liaise daily with internal teams, external stakeholders, courts and barristers via telephone and email
• Create and maintain an Excel tracker to monitor hearing dates, workloads and case progression
• Mentor new and current team members supporting performance, development and confidence
• Act as a key point of contact for clients and other external stakeholders, responding to queries and providing clear updates to improve client satisfaction
• Supporting the forfeiture process, handling sensitive information with professionalism and discretion
• Manage a high-volume workload whilst consistently meeting strict deadlines

Legal Advisor - Carpenters Group - Liverpool, United Kingdom

(2025-01 - 2025-10)

• Managed an individual caseload of approximately 350 litigation files, ensuring accurate progression and timely resolution for clients
• Provided guidance across corporate, commercial, employment and regulatory matters
• Prepared, reviewed and negotiated agreements, ensuring compliance with legal regulations and internal standards
• Implemented risk management strategies to minimize costs to the business and reduce exposure
• Worked independently whilst collaborating closely with internal teams and external stakeholders
• Demonstrated strong organizational, analytical, and decision-making skills

Sales Representative & Training Manager - Dark Horse Group - Melbourne, Australia

(2023-10 - 2024-02)

• Met and exceeded daily KPI's through confident, face to face customer engagement
• Promoted products effectively, tailoring messaging to customers' needs
• Supported onboarding and training of new starters
• Built strong interpersonal skills through direct sales

Event Staff - Encore Group - Melbourne, Australia

(2024-02 - 2024-04)

• Delivered high-quality customer experiences at weddings and private events
• Assisted with event setup, guest coordination, and food and drink services
• Maintained professionalism in high pressure, fast-moving environments and used problem solving skills when things didn't go to plan

Front of House Staff - Harvest Mouse - Heswall, United Kingdom

(2019-01 - 2021-05)

• Provided excellent customer service in a busy hospitality setting
• Managed and resolved customer queries to ensure positive experiences

Apprenticeship - Level 3 Business Administration - Institute for Apprenticeships & Technical Education (2021 - 2022)

BTEC - Law - Birkenhead Sixth Form College (2019 - 2021)

BTEC - Business - Birkenhead Sixth Form College (2019 - 2021)

A-Level - Sociology - Birkenhead Sixth Form College (2019 - 2021)