Kavitha Mogulla

Organised and proactive Office Coordinator with 3 years of experience in a fast-paced, high-standard corporate environment at Taj Hotel London. Skilled in front-of-house reception, facilities coordination, meeting room management, event support, and day-to-day office operations. Experienced in handling visitor management, catering arrangements, post and courier logistics, and providing excellent service to guests and colleagues alike.

Proficient in Opera PMS, Knowcross, MS Office, and MS Excel, with a strong ability to multitask, prioritise, and deliver results under pressure.

Office Coordinator & Front of House - Taj Hotel London - London

• Served as the primary front-of-house contact, welcoming and assisting all visitors, guests, and VIPs in a warm, professional, and presentable manner.
• Managed meeting room bookings and coordinated room setups, ensuring spaces were prepared, clean, and ready for use ahead of schedule.
• Organised breakfasts, catering, refreshments, and hospitality arrangements for internal meetings, VIP arrivals, and operational events.
• Supported internal meetings and small events, including the preparation of briefing materials, printouts, and logistics coordination.
• Handled all incoming and outgoing post, courier bookings, printing requests, and replenishment of office supplies, maintaining smooth day-to-day operations.
• Arranged taxis and transportation for guests and staff, managing bookings efficiently and responding to last-minute requests.
• Coordinated facilities and office operations across departments, liaising with supervisors, receptionists, porters, and management to ensure seamless service delivery.
• Managed visitor passes, maintained accurate visitor logs, and ensured office presentation and reception areas were consistently immaculate.
• Monitored and followed up on priority tasks and urgent requests in real time using Opera PMS and Knowcross, ensuring all actions were completed on time.
• Prepared daily operational reports, staffing schedules, sign sheets, and handover documentation with a high level of accuracy.
• Handled all telephone and email enquiries professionally, including coordination of lost property and guest correspondence.
• Conducted thorough shift handovers, communicating all outstanding tasks, visitor information, and operational updates to the incoming coordinator.