Kaviya Thavarasa

Worked in cafe and retail before so have experience in both

Sales assistant at Clarks (2026-08 – Present)

• Able to sell shoes and shoe care according to customers' needs
• Using POS systems to sell
• Upselling shoe care with every purchase
• Restocking shoes according to systems in the stock room and safely using ladders barista full time – T5 at Starbucks (2022-12-13 – 2023-08-11)
• Health and safety training
• Able to work in a busy work environment
• Dealt with customers when they weren't happy + gained interpersonal skills
• Taught new workers how to make drinks and use the till
• Cash handling when using the till

Mail sorter at Royal Mail (2022-12-08 – 2022-12-24)

• Able to work according to orders from managers
• Can lift semi-heavy parcels
• Worked as a team efficiently to sort mail quicker by delegating tasks accordingly

Mealtime volunteer at St Mary's hospital (2022-10-24 – 2023-01-01)

• Serving patients hot food and helping them access the food easier e.g. opening lids/ cutting up food when asked by patient
• Having a friendly chat with patients to make them feel comfortable

St John's Ambulance (2018-08-10 – 2021-12-09)

• Built relationships with unit cadets and leaders
• Evolved skills needed to work under time and pressure
• Developed communication skills and emotional sensitivity when dealing with patients during 4-day course

Volunteer at Oxfam (2018-09-09 – 2019-11-10)

• Enhanced negotiation skills when dealing with customers
• Retail experience – experience with putting out new stock, checking new donated items and seeing if they are fit for sale, and using the till
• Advised new volunteers about store and health and safety
• Gained responsibility in handling cash at till

Tutoring (2020-09 – 2024-03)

• Able to communicate difficult concepts to younger kids and developed patience
• Developed lesson plans and worked according to individual tutee's needs

Peer mentor at University of Manchester (2024-09 – 2025-07)

Helped first years integrate into university and mentored them

Cultural rep + Vice President at Tamil society (2024-09 – 2026-07)

I was cultural representative in the first year and vice president of society and built leadership, communication and organizational skills in this role. Created a safe and fun environment whilst putting in the hard work where needed. Had to lead different sectors of the society, organize large-scale events, charity events and communicate tasks to committee members.

Medicine in Medicine – University of Manchester (2023-09 – 2028-06)

A-levels in Biology, Chemistry and Maths – Tiffin Girls' school (2020-09 – 2022-05)

GCSEs – Tiffin Girls' school (2015-09 – 2020-05)