Kayla Scott

I am currently a 6th year pupil at Stonelaw High School and am a responsible, hard-working and friendly individual with strong communication and customer service skills. Through my retail experience, I have developed confidence in working with the public, handling responsibilities independently and working effectively as part of a team. I am eager to learn new skills, take on new challenges and continue developing both personally and professionally.

Sales Assistant - sun shack ltd - Cambuslang, Glasgow

(2024-05)

• Assisted customers in selecting products, offering detailed advice to meet their needs.
• Kept shelves neat, clean and organised through visual merchandising.
• Handled customer enquiries, providing prompt responses to questions about products and services.
• Collaborated with team members to achieve sales targets and contribute to store success.
• Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
• Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
• Maintained a tidy and safe shopping environment, following health and safety guidelines.
• Shared new products and promotions with customer to encourage sales.
• Advised customers on product range, price, delivery, warranties and product use.
• Organised stock room, ensuring easy access to products and efficient inventory management.
• Maintained an up-to-date knowledge of product features, benefits, and availability.
• Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.

GCSEs - High School - Stonelaw High School (2026-04)

NC - Hair and Make Up - SLC College