Kayleigh Murray

Motivated and reliable individual with previous experience in retail, customer service and healthcare. I enjoy working as part of a team and take pride in being friendly, helpful and approachable. I am currently looking to work in a healthcare role here I can bring my previous experience to the role while also learning new skills and meeting new people.

Healthcare Assistant at Westerton Care Home (2023-01 – 2023-08)

• Provided person-centred personal care while maintaining residents' dignity, privacy and independence.
• Assisted residents with daily activities, including personal hygiene, dressing and toileting.
• Supported residents during mealtimes and encouraged appropriate food and fluid intake.
• Assisted residents with safe mobility and transfers, following care plans and relevant moving-and-handling procedures.
• Observed residents' health and wellbeing and promptly reported any changes or concerns to the nurse in charge.
• Updated care plans and maintained accurate, confidential care records.
• Communicated effectively and compassionately with residents, families and members of the care team.
• Helped maintain a safe, clean, comfortable and supportive environment for residents.

Healthcare Assistant at St Margaret of Scotland Hospice (2022-01 – 2023-01)

• Supported residents with personal care while maintaining dignity, privacy and independence.
• Assisted residents with washing, dressing, toileting, mobility and other daily activities.
• Observed and monitored residents' wellbeing and reported any changes or concerns to the nurse in charge.
• Assisted residents during mealtimes and encouraged appropriate food and fluid intake.
• Supported residents to transfer safely using appropriate procedures and equipment.
• Communicated professionally and compassionately with residents, families and colleagues.
• Followed individual care plans and helped maintain a safe, comfortable and supportive environment.
• Completed duties while following infection-control, health-and-safety and confidentiality procedures.

Sales Assistant at Lidl (2021-06 – 2021-12)

• Provided friendly and helpful customer service in a busy retail environment.
• Operated tills and handled cash and card payments accurately.
• Assisted customers with questions and helped them locate products.
• Replenished stock and maintained clean, organised shop-floor areas.
• Worked efficiently as part of a team to complete daily tasks.
• Adapted to changing priorities and worked well under pressure.

Sales Assistant at Primark, Sauchiehall Street (2019-08 – 2021-05)

• Delivered helpful and professional customer service.
• Operated tills and processed customer transactions accurately.
• Assisted customers with enquiries and locating products.
• Replenished stock and maintained tidy, well-organised displays.
• Worked collaboratively with colleagues in a fast-paced environment.
• Helped maintain a clean and welcoming store.

Work Experience at Kelvinside Kindergarten (2018-11 – 2019-01)

• Supported staff with children's activities and daily routines.
• Interacted positively with children through play and learning activities.
• Read stories and supported small-group activities.
• Helped maintain a safe, caring and engaging environment.
• Developed communication, patience and teamwork skills.

Crew Member at McDonald's, Anniesland (2018-04 – 2018-10)

• Served customers in a busy and fast-paced environment.
• Processed cash and card payments accurately.
• Worked effectively as part of a team.
• Completed tasks efficiently while maintaining good customer service.
• Developed the ability to remain calm and organised during busy periods.

Access to Paramedic Science and Healthcare in Healthcare – Glasgow Clyde College (2023-08 – 2023-12)

SVQ Level 4 Health and Social Care in Health and Social Care – Glasgow Clyde College (2019-01 – 2019-08)

Understanding the Needs of an Older Person in Healthcare – Glasgow Clyde College

Health Sector: Health Awareness in Health – Glasgow Clyde College

SCQF Level 4 – Hillhead High School (2014-08 – 2018-10)

SCQF Level 3 – Hillhead High School (2014-08 – 2018-10)