Healthcare Assistant at Westerton Care Home (2023-01 – 2023-08)
- Provided person-centred personal care while maintaining residents' dignity, privacy and independence.
- Assisted residents with daily activities, including personal hygiene, dressing and toileting.
- Supported residents during mealtimes and encouraged appropriate food and fluid intake.
- Assisted residents with safe mobility and transfers, following care plans and relevant moving-and-handling procedures.
- Observed residents' health and wellbeing and promptly reported any changes or concerns to the nurse in charge.
- Updated care plans and maintained accurate, confidential care records.
- Communicated effectively and compassionately with residents, families and members of the care team.
- Helped maintain a safe, clean, comfortable and supportive environment for residents.
Healthcare Assistant at St Margaret of Scotland Hospice (2022-01 – 2023-01)
- Supported residents with personal care while maintaining dignity, privacy and independence.
- Assisted residents with washing, dressing, toileting, mobility and other daily activities.
- Observed and monitored residents' wellbeing and reported any changes or concerns to the nurse in charge.
- Assisted residents during mealtimes and encouraged appropriate food and fluid intake.
- Supported residents to transfer safely using appropriate procedures and equipment.
- Communicated professionally and compassionately with residents, families and colleagues.
- Followed individual care plans and helped maintain a safe, comfortable and supportive environment.
- Completed duties while following infection-control, health-and-safety and confidentiality procedures.
Sales Assistant at Lidl (2021-06 – 2021-12)
- Provided friendly and helpful customer service in a busy retail environment.
- Operated tills and handled cash and card payments accurately.
- Assisted customers with questions and helped them locate products.
- Replenished stock and maintained clean, organised shop-floor areas.
- Worked efficiently as part of a team to complete daily tasks.
- Adapted to changing priorities and worked well under pressure.
Sales Assistant at Primark, Sauchiehall Street (2019-08 – 2021-05)
- Delivered helpful and professional customer service.
- Operated tills and processed customer transactions accurately.
- Assisted customers with enquiries and locating products.
- Replenished stock and maintained tidy, well-organised displays.
- Worked collaboratively with colleagues in a fast-paced environment.
- Helped maintain a clean and welcoming store.
Work Experience at Kelvinside Kindergarten (2018-11 – 2019-01)
- Supported staff with children's activities and daily routines.
- Interacted positively with children through play and learning activities.
- Read stories and supported small-group activities.
- Helped maintain a safe, caring and engaging environment.
- Developed communication, patience and teamwork skills.
Crew Member at McDonald's, Anniesland (2018-04 – 2018-10)
- Served customers in a busy and fast-paced environment.
- Processed cash and card payments accurately.
- Worked effectively as part of a team.
- Completed tasks efficiently while maintaining good customer service.
- Developed the ability to remain calm and organised during busy periods.
