Kaz “Nell” Lou

A reliable, trustworthy and hardworking individual who is able to multi-task, work under pressure. Customer service driven. Enjoys meeting new people and has the confidence to deal with difficult situations in a calm and professional manner. Self-motivated, friendly and approachable; committed to continuous personal development and always willing and eager to learn.

Bar service and management - The Victoria Inn

(2021-01 - 2026-12)

• Attending to customer requirements
• Serving drinks
• Checking stock
• Changing barrels and gas
• Clearing tables
• Washing glasses
• Cash handling

Warehouse Operative - Ocado

(2021-01 - 2021-12)

• Receiving orders
• Packing items
• Working with machinery

Crayford Dog track

(2018-01 - 2021-12)

• Serving drinks
• Serving food
• Placing bets for customers

Painting and decorating - Self employed

(2017-01 - 2018-12)

Painting and decorating private houses

• Adhering to health and safety regulations at all times
• Maintaining physical fitness as work physically demanding
• Using all hand tools, machinery and chemicals appropriately and safely
• Kept to a high standard of cleanliness
• Complying with safety policies and procedures as required
• Providing exceptional customer service by being polite and professional to the general public at all times

Health Care assistant - Care UK

(2014-01 - 2015-12)

• Care for and assist patients
• Observe patients health; check blood pressure, temperature etc.
• Keep areas clean and tidy
• Helping patients shower and get dressed
• Helping people eat
• Making beds
• Using equipment to lift and move patients
• Talking to patients and reassuring them
• Helping patients to the toilet
• The ability to handle patients with sensitivity and respect

Teaching Assistant - Richard Alibon Primary school

(2013-01 - 2013-12)

• Help children with reading and writing
• Follow health and safety regulations; keep classroom clean and tidy

NVQ - Painting & Decorating, Level 1 - Specialist Trading Courses, Harold Wood, Romford (2016-03 - 2016-03)

CSCS - Specialist Trading Courses, Harold Wood, Romford (2016-03 - 2016-03)

City and Guilds - Bar service, Level 1, 2 & 3 (2002-01 - 2002-12)