Keeley Stockham

I'm writing to apply for a position of a Senior Sales Advisor. With my background in key skills and experience, I am confident I can contribute positively to your team. I am motivated, reliable, and eager to grow while delivering quality work.

I'm a hard-working individual that works well within a team alongside working alone. I have a good strong communication and problem-solving abilities. Committing to delivering high quality services and contributing to the success of the company.

I am very customer focused and am willing to take on any challenges given. I am looking for a career change and looking to work up to a higher level in retail. I do have experience as a supervisor. I have the knowledge to delegate to all team members.

I was a team leader in a care home setting, but I'm looking to change that, and I'm wanting to work within a retail environment and make progress to a higher level. I have taken on a lot of challenges and will to take on anything that gets thrown at me.

Team Leader - HCSW - Fairwinds

(2017-02)

• Help Service users with their day-to-day life, EG, helping to assist them with Washing, Bathing, Dressing
• Assist the services users with their meals and fluids if needed, Catheter Care & Peg feeding
• Maintained the services user's dignity when doing personal care
• Documentation is the key to every services user looked after on their day-to-day life
• Support and delegate staff members and motivate staff to do their job efficiently
• Interview new members of staff and support them within the first week
• Help staff to achieve their goals for example to work their way up in their career
• Help and support the nurses with medication and help them with their paperwork
• Make sure that each individual services users & staff member that they are safe
• Maintained doing the rote

HCSW - Rotherham Hospital (AMU)

(2022-05 - 2022-06)

• Assist patients onto a commode
• Making Beds
• Assist patients with food or fluids
• Look after 1 to 1 patients
• Assist patients with Bathing and to get dressed
• Restock up on Towels and bedding and PPE
• Document patients' information onto a computer

HCSW - Water Side Grange

(2017-06 - 2017-07)

• Support Clients with their day to day lives, Washing, Bathing, Hoisting
• Assist with Meals & Fluids
• Get clients involved in activities
• Document client's information onto a computer
• Take clients to appointments
• Stock up on PPE
• Maintain client's dignity when doing personal care

Sales Adviser - Miss Selfridge

(2014-09 - 2016-03)

• Open Accounts (New Day)
• Serve customers
• Deliveries
• Help customers with their enquiries
• Merchandising
• Respond to customers enquiries and resolve customer complaints
• Always being customer focused and to meet and exceed monthly sales goals

Parker Rhodes Hickmotts Solicitor

(2013-06 - 2014-04)

• Sort out important files that are either in date or out
• Scan files onto a memory card
• Check that there aren't any important documents that need to be kept so they can be sent back to the clients before scanning

Sales Advisor - That's Entertainment

(2011-08 - 2013-06)

• Merchandise the shop floor
• Cash handling
• Booking in delivers
• Delegating
• Training for a senior sale
• Demonstrate products knowledge and assist customers in making informed purchasing decisions
• Maintain a high level of customer satisfaction

Sales Assistant - Makro Wholesalers

(2007-10 - 2009-10)

• Work on a busy reception desk within a large retail store
• Meet and greet customers
• Signpost customers to the correct areas
• Work on a customer returns desk
• Work on the switchboard and the shop floor every now and again to help

Sales Assistant - New Look

(2006-02 - 2007-05)

• Work on the changing room
• Assist customers with personal choice of clothes
• Work on the tills every now and again when needed
• Being customers focused at all times
• Stick to daily targets and goals
• Deliver exceptional customer services and maintain a high level of customer satisfaction

Sales Assistant - Debenhams

(2004-11 - 2005-07)

I worked on a department called Nike Sports for Woman. I ran this department by myself and took on a lot of responsibility within the company.

• Merchandise the whole department and make it look approachable for customers
• Work on the tills and deal with customers complaints
• Utilize effective sales techniques to meet and exceed monthly sale goals
• Develop and maintain a friendly and professional relationship with customers
• Maintain a high level of customer satisfaction

Health & Social Care (2003)

End of life (2019)

NVQ level 2 Health & Social Care (2017)

NVQ level 3 Health & Social Care (2023)

I.C.T (2003)

English (2003)

Maths (2003)

Retail (2003)