Keerthana S

Detail-oriented Quality services with 5+ years of experience in Manual Testing, Functional Testing, Regression Testing, System Testing, Integration Testing, Device Testing, Performance Testing, and App Certification validation. Experienced in creating test plans, designing test scenarios and test cases, executing end-to-end testing, defect management, and release validation in Agile environments. Strong expertise in collaborating with cross-functional teams, identifying production risks, and delivering high-quality software releases.

Proven ability to analyze business requirements, improve testing processes, and ensure comprehensive test coverage.

Senior Associate – Quality Services at Amazon Development Centre, Chennai (2021-03 – Present)

• Analyzed business and functional requirements to design comprehensive test scenarios and detailed test cases.
• Planned and executed Functional, Regression, Integration, System, Smoke, Sanity, Exploratory, Performance, and Non-Functional Testing across multiple Amazon Appstore releases.
• Performed end-to-end validation for Amazon Appstore and Fire TV features across multiple environments and device configurations.
• Executed release validation for OTA, BAT, System Releases, Hyperloop, Privacy Labels, SDK upgrades, Split APK, Single Tile Search, and App Library.
• Designed, maintained, and optimized regression test suites to improve test coverage and reduce duplicate scenarios.
• Conducted impact analysis for new feature implementations and updated regression suites accordingly.
• Performed Amazon Appstore Policy and App Certification validation by verifying application functionality, metadata, permissions, privacy requirements, and compliance before release.
• Collaborated with developers, product managers, QA teams, and business stakeholders to reproduce issues, validate fixes, and ensure release readiness.
• Logged, prioritized, tracked, and verified software defects using Jira throughout the defect life cycle.
• Participated in requirement reviews and provided feedback to improve application quality and testability.
• Executed automation suites using KATS and DOTS frameworks and monitored executions using Jenkins.
• Performed log analysis, debugging, crash investigation, and root cause analysis for production-critical issues.
• Supported production validation, post-release verification, and hotfix testing activities.
• Prepared test execution reports, quality metrics, defect summaries, and release sign-off reports.
• Created SOPs, validation documents, and testing guidelines to standardize QA processes.
• Mentored new QA engineers on Manual Testing, Automation Testing, App Certification, Regression Testing, and Release Validation.
• Automated log analysis process, saving approximately 20 person-days of manual effort while improving crash and ANR detection.
• Wrote, reviewed, and maintained ADAM automation test steps for 100+ automated test cases across Amazon Appstore features, ensuring reusable automation scripts, comprehensive regression coverage, and faster release validation.
• Successfully owned end-to-end quality validation for multiple business-critical Amazon Appstore features.
• Improved regression efficiency by eliminating duplicate scenarios and enhancing overall regression coverage.
• Successfully managed Amazon Appstore Policy Compliance and App Certification activities, ensuring timely release approvals.
• Identified multiple release-blocking defects through proactive impact analysis, preventing production issues.
• Led weekly Non-Functional Testing (NFT) execution and resolved automation and device configuration issues.
• Developed an AI-assisted Report Generator tool to automatically consolidate automation execution results, reducing manual reporting effort and improving reporting accuracy.
• Developed BAT Automation SOPs and Hyperloop Validation documentation, reducing onboarding effort for new team members.
• Worked closely with cross-functional engineering teams during live debugging sessions to accelerate issue resolution.
• Delivered multiple high-priority software releases within aggressive timelines while maintaining quality standards.

Bachelor of Engineering in Electronics & Communication Engineering – SRM University (2011 – 2015)