Kein Patel

Care Team Leader

Talent

5 Avoca close, Leicester, LE5 4RA, UKMember since September 1, 2026

Communication & TeamworkProcess Improvement

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Communication & TeamworkProcess Improvement

About

Hardworking, reliable and adaptable professional with over three years of experience working in a busy, safety-focused environment. Experienced in team coordination, following procedures, completing checks and audits, identifying and reporting issues, maintaining accurate records and responding effectively to problems. Strong communication, teamwork, attention to detail and problem-solving skills, with a proven ability to work efficiently under pressure and maintain high standards.

I am now looking for a new opportunity where I can use my knowledge, experience and transferable skills, continue developing professionally and make a positive contribution to the organisation.

Experience

Care Team Leader - Graysford Hall Care Homes - Sanders Senior Living Home

(2023-06)

Promoted to Team Leader within seven months due to strong performance, reliability and leadership.
Coordinate teams and workloads, ensuring tasks are completed safely and efficiently.
Carry out regular checks, audits and stock checks, identifying and reporting issues.
Respond to incidents and safety concerns, following procedures and escalating problems appropriately.
Maintain accurate records and handovers, ensuring important information is clearly communicated between teams.
Work effectively in a busy, safety-focused environment, demonstrating strong teamwork, communication and problem-solving skills.

Acting Deputy Manager - Graysford Hall Care Homes - Sanders Senior Living Home

(2024-11 - 2024-11)

Supported day-to-day operations, staff coordination, compliance and incident reporting.
Assisted with problem-solving, documentation and continuous improvement.

Back Office Specialist - Energy Ltd

(2019-08 - 2020-12)

Resolved complex issues and exceptions, ensuring accuracy and timely completion of work.
Analysed data and identified discrepancies, taking appropriate action to resolve problems.
Worked to strict KPIs, SLAs, regulatory requirements and deadlines.
Identified process improvements and supported implementation to improve efficiency.
Maintained accurate records and reports and communicated issues and findings to management.
Liaised with internal teams and external partners to resolve problems and meet operational requirements.

Security Consultant - Verisure UK

(2019-06 - 2019-07)

Worked effectively in a fast-paced, target-driven environment, consistently exceeding targets.
Troubleshot customer issues, identifying problems and providing effective solutions.
Organised and prioritised workloads to meet daily objectives efficiently.
Maintained accurate records and documentation while communicating effectively with customers and colleagues.

Sales/Accounting Assistant - New Purnima of Mombasa

(2009-03 - 2023-05)

Managed daily shop-floor and stockroom operations, ensuring an organised and efficient working environment.
Maintained stock control and supported purchasing and replenishment activities.
Followed established processes and procedures for stock control, purchasing and administration.
Checked records and invoices for accuracy and investigated discrepancies.
Analysed sales data and identified trends to support business decisions.
Worked effectively in a busy environment, managing multiple tasks while maintaining accuracy and efficiency.
Reported issues and completed accurate records and data entry, communicating information to management.

Customer Assistant - Leicester Market Place

(2010 - 2010)

Worked in a busy customer-facing environment, collecting rent and resolving customer queries professionally.
Liaised with clients to identify and resolve issues efficiently.
Demonstrated reliability, communication skills and attention to detail when handling customer and administrative responsibilities.