Keira May

Motivated and responsible individual seeking a Customer Service role. Experienced in working with clients through self-employment as a Nail Technician, developing strong communication, organisation, and problem-solving skills. Demonstrates excellent interpersonal skills gained through babysitting, including patience, reliability, and the ability to adapt to different needs.

Committed to delivering high-quality customer service, building positive relationships, and contributing to a professional and supportive team while continuing to develop skills.

Babysitter

(2021)

• Provided a safe, supportive, and caring environment for children
• Communicated effectively with parents, building trust and reliability
• Managed daily routines, including school runs, meals, and activities
• Handled situations calmly and responsibly, demonstrating patience and problem-solving skills

Self-Employed Nail Technician - The Prince's Trust Enterprise Programme

(2023-11 - 2024-07)

• Started and managed a small business after receiving £500 funding
• Delivered high-quality customer service, understanding and meeting client needs
• Built strong relationships with clients, encouraging repeat business
• Managed appointments, bookings, and customer enquiries
• Maintained a clean, safe, and professional working environment
• Won a competition to receive business start-up equipment

Whitley Academy, Coventry (2023)