Keira Mia Wall

A friendly, outgoing and reliable individual with several years of experience in customer service, hospitality and care. I enjoy meeting new people and pride myself on creating a welcoming, positive environment for customers and colleagues alike. I am a quick learner who works well both independently and as part of a team, with experience handling cash, leading shifts and delivering excellent customer service.

Having explored a variety of roles, I am now looking to build a long-term career where I can continue to develop my skills. I hold a full UK driving licence and am eager to bring my enthusiasm, professionalism and strong work ethic to a new opportunity.

Barista Maestro - Costa Coffee

(2025-01)

• Lead shifts and support the day-to-day running of the store.
• Deliver outstanding customer service in a fast-paced environment.
• Prepare a range of hot and cold drinks to company standards.
• Handle cash and card transactions accurately.
• Support and guide team members during busy periods.
• Maintain high standards of cleanliness, food safety and presentation.

Support Worker - SJW The Wright Care

(2025-01 - 2025-06)

• Provided person-centred care and support within the community.
• Assisted clients with daily living activities while promoting independence.
• Built positive relationships with service users and their families.
• Maintained accurate records and followed care plans.
• Completed Moving and Handling training.

Customer Service Assistant - Papas Fish & Chips

(2023-01 - 2025-01)

• Delivered friendly and efficient customer service.
• Took customer orders and processed payments.
• Worked effectively within a busy team environment.
• Maintained cleanliness and food hygiene standards.
• Assisted with opening and closing duties.

Cash-in-hand roles - Local café and pub

(2015-01)

Before starting full-time employment, I gained valuable experience through cash-in-hand roles in a local café and pub from the age of 15. These roles helped me develop excellent customer service, communication and teamwork skills from an early age.

Outwood Academy Valley, Worksop (2018-01 - 2023-01)

Functional Skills English - English - North Notts College

Functional Skills Maths - Maths - North Notts College