Keisha Williams

Motivated and ambitious Criminology graduate with a 2:1 BA (Hons) from Durham University, combining strong analytical, research and communication skills with extensive customer service and team experience. Experienced working in fast-paced, high-pressure environments where professionalism, organisation and problem-solving are essential. Confident building relationships with a wide range of people, handling sensitive situations with discretion and delivering excellent customer service.

Seeking a graduate opportunity where I can apply my investigative mindset, attention to detail and commitment to making a positive impact, with long-term aspirations to build a career within criminal justice, public service, investigations or related professional sectors.

Event Food And Beverage Assistant at Motorpoint Arena Nottingham (2021-12 – 2026-04)

Prepare and Serve food and beverages to multiple guests, worked across numerous outlets delivering a high quality of service to crowds of up to 10,000 people with the food and beverage team. As a part of the role, responsible for the cleaning, organizing and restocking of the food and bar areas with efficiency.

• Preparing customer food and drink orders according to instructions
• Responding to customer queries including explaining menu items and the differences between options
• Maintaining the condiment station including ensuring adequate supplies of each condiment
• Maintaining an exceptional knowledge of menu options/beverages available
• Keeping bars clean, tidy and presentable for customers

Food And Beverage Team Member at Delta Marriott Nottingham Belfry Hotel (2024-08 – 2025-04)

• Meeting and greeting customers, ensuring they feel welcome and comfortable
• Keeping Hotel clean, tidy and presentable for customers
• Keeping an up-to-date knowledge of all products/services
• Processing transactions for orders via cash/card

Bartender at Babylon Bar and Kitchen (2024-09 – 2026-06)

• Managed queues efficiently and served high volumes of customers during peak hours, demonstrating time management and focus under pressure
• Maintained cleanliness and hygiene standards, regularly sanitising surfaces and ensuring the bar meets health and safety requirements
• Worked effectively as part of a team, supporting colleagues during busy periods and communicating clearly to keep operations running smoothly

BA (Hons) in Criminology – Durham University (2023-09 – 2026-06)

Level 3 Extended Diploma in Uniformed Protective Services – Nottingham College (2021-09 – 2023-06)

GCSEs – Nottingham University Samworth Academy (2021-06)