Kelly Roe

Compassionate and dedicated healthcare professional with NHS phlebotomy experience, alongside a background in aesthetics and trainee dental nursing. Skilled in venepuncture, patient care, infection prevention and control, clinical documentation, and supporting patients in busy healthcare environments. Known for a calm, professional approach, excellent communication skills, and the ability to reassure anxious patients.

Committed to delivering high-quality care while maintaining the highest standards of safety, confidentiality, and professionalism.

Phlebotomist at Warrington & Halton NHS Trust (2024-10 – Present)

• Perform venepuncture on adults, children, and vulnerable patients in a safe and professional manner.
• Verify patient identity and ensure accurate labelling of all blood samples.
• Provide reassurance and support to anxious or nervous patients to ensure a positive patient experience.
• Safely handle, store, and transport blood samples in accordance with clinical guidelines.
• Maintain accurate patient records using electronic systems.
• Adhere to infection prevention and control procedures, confidentiality standards, and health and safety policies.
• Prepare clinical areas and equipment, ensuring stock levels are maintained.
• Escalate concerns, incidents, or abnormal findings to senior staff when required.
• Work effectively both independently and as part of a multidisciplinary healthcare team.
• Maintain high standards of patient care, professionalism, and attention to detail in busy clinical environments.

Aesthetic Practitioner at Self Employment (2020-07 – Present)

• Deliver a range of non-surgical aesthetic treatments, including dermal fillers, anti-wrinkle treatments, skin boosters, microneedling, chemical peels, and facials.
• Conduct comprehensive consultations, including medical history reviews, suitability assessments, and personalised treatment planning.
• Provide clear and professional advice regarding treatment options, risks, expected outcomes, and aftercare.
• Maintain accurate clinical records, consent forms, and treatment documentation.
• Adhere to strict infection prevention, hygiene, and health and safety protocols.
• Prepare treatment rooms, equipment, and products to a high professional standard.
• Deliver pre- and post-treatment care, aftercare guidance, and follow-up support.
• Build and maintain strong client relationships through excellent communication and patient-centred care.
• Manage appointments, stock control, and day-to-day business operations.
• Maintain up-to-date knowledge of industry developments, training, and best practice standards.

Trainee Dental Nurse at Museum street dental practice (2024-04 – 2024-07)

• Assisted dentists during a variety of clinical procedures and routine examinations.
• Prepared treatment rooms, instruments, and materials for patient appointments.
• Followed strict infection control, sterilisation, and health and safety procedures.
• Maintained accurate patient records and supported administrative tasks when required.
• Provided reassurance and support to patients while working as part of the dental team.

Bartender/Waiter at Brantays Bar and Grill (2023-10 – 2024-01)

• Delivered excellent customer service in a busy hospitality environment.
• Prepared and served food and drinks while maintaining high standards of hygiene and cleanliness.
• Processed cash and card payments accurately.
• Worked effectively as part of a team during busy service periods.
• Followed health and safety procedures and Challenge 25 regulations.

Diploma in Women's Hairdressing – Elite Aesthetics Training Academy (2021 – 2023)

Diploma in Women's Hairdressing – Warrington and Vale Royal College (2016-09 – 2017-06)

GCSE in English – Warrington and Vale Royal College (2016-09 – 2017-07)

GCSE in Maths – Warrington and Vale Royal College (2016-09 – 2017-07)