Kelsey Pratt

Motivated and organised graduate with experience in planning, communication, teamwork, and leadership through school placements and university projects. Skilled in working with people, managing responsibilities, and adapting to fast-paced environments. Looking to transition into a professional role where I can use my creativity, organisation, and communication skills.

Team Leader - Card Factory

(2024-06)

• Lead and support staff in a fast-paced retail environment
• Delegate tasks and ensure daily targets are met
• Support cash handling, stock management, and customer service
• Maintain store standards and support team communication

Key Holder - Card Factory

(2022-02 - 2023-04)

• Managed opening and closing procedures
• Handled cashing up and daily sales tracking
• Supported store organisation and visual merchandising
• Assisted customers and maintained service standards

Retail Assistant - Primark

(2023-08 - 2024-05)

• Delivered excellent customer service in a busy retail environment
• Assisted customers with enquiries and maintained a friendly, approachable attitude
• Replenished stock and maintained high visual merchandising standards
• Worked collaboratively with colleagues to meet daily store goals
• Ensured the shop floor remained organised, clean, and safe for customers
• Adapted quickly to fast-paced periods and changing priorities

Babysitter - Self-Employed

(2021-09 - 2023-09)

• Provided childcare support for families and family friends
• Supported children's wellbeing, routines, and development
• Developed communication, patience, and problem-solving skills

BA - Primary Education (QTS) - University of Wales Trinity Saint David (2023-09 - 2026-07)

A Level - Health & Social Care - Gower College Swansea (2021 - 2023)

A Level - English Literature - Gower College Swansea (2021 - 2023)

A Level - Sociology - Gower College Swansea (2021 - 2023)