Kendra Sylvane

General Office Assistant - New-trade Media Ltd

(2017-08 - 2017-08)

Performed a range of clerical duties including filing, scanning, and data entry, ensuring records were accurately stored and easily accessible.
Organised, tagged, and archived physical files, improving retrieval efficiency.
Processed and distributed incoming and outgoing mail correspondence, ensuring prompt delivery and correct handling of confidential information.
Sorted, uploaded, and maintained digital records within the company's management system, contributing to a smooth transition from paper-based to electronic files.
Provided general office support such as scheduling, photocopying, and preparing documents.

Assistant Housing Support Worker - Notting Hill Genesis

(2019-10)

Supported clients in accessing external services (healthcare, benefits, financial advice, or community resources), ensuring they received assistance and long-term support.
Delivered presentations and information sessions to tenant groups, increasing awareness of available services and encouraging engagement.
Maintained accurate records and case notes, contributing to effective care planning and inter-agency collaboration.

Kitchen line cook - Wagamamas

(2021-12 - 2022-02)

Prepared and cooked menu items to company standards, ensuring consistency, quality, and presentation.
Worked as part of a fast-paced kitchen team, coordinating with colleagues to meet high service demand.
Ensured food hygiene, safety, and cleanliness in compliance with health and safety regulations.
Helped with stock rotation, deliveries, and preparation to keep service running smoothly.

Front of house team member - Marugame Udon

(2022-03 - 2022-08)

Helped customers, providing friendly service and ensuring a positive dining experience.
Maintained cleanliness and presentation of the dining area, ensuring compliance with health and safety standards.

Domiciliary Carer - Cera Care

(2023-02 - 2023-08)

Provided personal care and daily living support to service users in their own homes, enabling independence and dignity.
Aided with medication administration, mobility, meal preparation, and household tasks in line with individual care plans.
Maintained accurate records of care delivered, reporting changes to senior staff promptly.
Worked independently while managing a schedule of multiple service users.

Bar Staff - Rosalyn Park

(2024-02 - 2024-05)

Prepared and served a wide range of drinks efficiently while delivering friendly and approachable customer service.
Took and processed customer orders accurately in a fast-paced environment, ensuring a positive experience for all customers.
Handled cash and card transactions, making sure transactions were processed correctly and following company procedures.
Maintained cleanliness and stock levels behind the bar, ensuring smooth service during busy periods.
Worked within a team to manage high-volume events and resolve customer issues promptly.

Healthcare Support Worker / Student Nursing Associate Apprentices - Whittington NHS Trust

(2024-10 - 2025-10)

Delivered high-quality patient care under supervision, registered nurses within a multidisciplinary team in a busy ward environment.
Helped patient with personal care, mobilisation, eating, and monitoring of vital signs to ensure patient comfort and safety.
Gained experience in clinical skills as part of Nursing Associate training, including taking observations, checking blood glucose levels, and administering medication under the supervision of a registered nurse.
Maintained documentation and contributed to handovers, ensuring a continuation of care.
Built my communication skills by supporting patients, families, and colleagues in difficult and challenging situations.

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