Kerry Connolly

I am a hardworking, adaptable team worker, from working in social housing where I excelled in creating reassuring relationships with members of the public, to restarting my career, training as a pharmacy dispenser, alongside raising four children. Outside of work, I am a sociable and family-oriented person who enjoys spending time with friends and loved ones. Family holidays are a highlight for us, with cruising being our favourite way to travel and relax.

Over the years, I've supported my children's many activities, from ice hockey, football, dance and swimming, and enjoyed being actively involved in their clubs and events. In my own time I have recently taken up swimming, after recovering from spinal surgery, and as he is the better cook, I supervise my husband as he cooks.

Pharmacy Dispenser - Shrivenham Pharmacy - Shrivenham

(2023-01)

• Dispensed prescription medications accurately, ensuring all items were checked and approved by my pharmacist.
• Worked flexibly across our Shrivenham and Lambourne Pharmacy, adapting quickly to different teams and workflows.
• Provided advice over the counter assistance, providing high quality customer care, providing accurate health advice for customer concerns with over-the-counter medication.
• Ordered and managed stock for both bulk and daily prescriptions.
• Ensured safe handling, storage and labelling of medication in line with regulatory health standards.
• Collaborated with pharmacists and co-workers to ensure safe and effective patient care and support.

Pharmacy Dispenser - Morrisons

(2016-08 - 2022-12)

• Trained as a dispenser, selecting and preparing prescribed medications for my pharmacist to check, while carrying out counter assistant duties.
• Ensuring correct handling and attention to detail when handling prescriptions.
• Conducted NHS Health checks, including basic health screenings and lifestyle advice, and advised when to refer a customer to a GP or Pharmacist for further medical support.
• Maintained professional, empathetic customer service always, while carrying out multiple duties.

Pharmacy Counter assistant/ Keyholder - Co-operative

(2014-09 - 2016-05)

• Provided advice for over-the-counter medication, engaging with customers to understand their needs to recommend the suitable product.
• Liaised with pharmacist to ensure safe and appropriate customer care, while delivering exceptional customer service in a fast-paced environment.
• Ordered and managed stock, ensuring availability and accurate inventory levels, to maintain store standards, organisation and presentation.
• Administered banking procedures, handling cash securely while taking out closing duties.

Counter assistant/ Keyholder - Tesco

(2009-10 - 2014-08)

• Operated tills efficiently, handling cash, card payments and cashing up whilst closing, while maintaining a friendly and professional level of customer service.
• Replenished shelves, ensuring products were stocked and displayed to maintain organised and cleanliness standards of the store.
• Worked collaboratively as a team to ensure smooth day, to day operations in store.

Housing benefits advisor - Southampton City Council

(1989-10 - 1998-05)

• Conducted interviews with members of the public to assess and process housing benefits and council tax.
• Carried out visits to private rented properties to assess suitability against council standards.

CSE - English, Mathematics, French, Biology, Home Economics, RE - Bitterne Park School (1980 - 1985)