Kerry Heslop

Reliable and hardworking individual with extensive experience in housekeeping, cleaning, and customer-facing roles. Highly experienced in maintaining high cleanliness standards, working to schedules, and using cleaning products safely. Comfortable with physical work, repetitive tasks, and working both independently and as part of a team. Seeking housekeeping or car cleaning work where attention to detail, reliability, and strong work ethic are essential.

Cleaner - Lloyds Bank

(2024-01)

• High standards of cleaning and hygiene
• Attention to detail
• Trustworthy and discreet (important in a bank)
• COSHH awareness / safe use of cleaning products
• Ability to follow strict procedures
• Time management and working to schedules
• Working independently and unsupervised

Housekeeper / Bar Maid/ Kitchen Assistant - The Best Western Hotel

(2020-01 - 2024-12)

• Cleaned guest rooms including bathrooms, bedrooms, and communal areas
• Hoovering, polishing, dusting, and bed making
• Maintained cleanliness standards in line with hotel expectations
• Worked efficiently to meet daily room targets
• Served customers in bar area and handled cash and card payments
• Served breakfast and dinner service

Housekeeper / Bar Maid - The Borough Arms Hotel

(2018-01 - 2020-12)

• Cleaned guest rooms including bathrooms, bedrooms, and communal areas
• Hoovering, polishing, dusting, and bed making
• Maintained cleanliness standards in line with hotel expectations
• Worked efficiently to meet daily room targets
• Served customers in bar area and handled cash and card payments

Care Assistant - Elizabeth House Care Home

(2017-01 - 2018-12)

• Maintained clean, safe, and comfortable environments
• Followed hygiene, health, and safety procedures
• Completed records accurately and on time
• Worked as part of a team while also using own initiative
• Reported incidents and followed risk management procedures

Housekeeper - The George Hotel

(2006-01 - 2017-12)

• Long-term experience in hotel housekeeping
• Cleaning bathrooms, bedrooms, and public areas
• Making beds to presentation standards
• Polishing, hoovering, and dusting
• Taking food and drink orders and serving customers
• Cash handling and customer service

Functional Skills - Stoke-on-Trent College (2018-01 - 2018-12)

Literacy - Stoke-on-Trent College (2018-01 - 2018-12)

National Curriculum subjects - Birches Head High School (1988-01 - 1988-12)