Kevin Aitken

Vehicle Technician and MOT Tester - Bradbury Motors ltd

(2025-03)

Carry out vehicle servicing, diagnosis, repair and maintenance to manufacturer and company standards.
MOT testing
Diagnose complex mechanical, electrical and electronic faults using diagnostic equipment.
Interpret technical information, wiring diagrams and diagnostic data to identify faults efficiently.
Using experience to support colleagues with technical advice and diagnostic problem solving.
Maintain high standards of repair quality and safety in the workplace.
Customer communication.
Researching vehicle technology, diagnostic methods and repair procedures.

Workshop Manager / MOT Tester - Macmerry Service & MOT

(2023-06 - 2024-08)

Overseen the start up of a new business, using motor trade knowledge and experience to create a safe and productive environment.
Managed day-to-day workshop operations, ensuring work was completed safely, efficiently and to required standards.
Managed and supported workshop technicians, providing technical guidance where required.
Supported Director and service advisor to help the smooth running of the workshop.
Supervised customer care, productivity and workshop performance.
Supported technician development and identified areas where training and additional support was required.
Dealt with complex technical issues and helped technicians develop effective diagnostic approaches.
Ensured staff followed health & safety and company procedures.
Carried out MOT testing and onsite training to new testers.

Workshop Controller - Engine Services and Components ltd

(2021-01 - 2023-06)

Managed day-day running of the business.
Dealt with customers queries and complaints.
Priced up job requirements and upsold directly with the customers.
Carried out part ordering and warranty claims.
Organised workshop workflow and organised work according to technician skills and workload.
Provided technical support and guidance to technicians during repair and/or diagnosis.
Kept track of job progress and ensured work was completed to required standards and within a timeframe.
Liaised between technicians, management and other departments to resolve production and technical issues.
Supported the development of technicians through regular tool box talks and general day-to-day guidance.

Workshop Controller - Arnold Clark Motorstore/Fiat/Kia

Progressed career through manufacture management training.
Shadowed and Covered for management in their absence.
Covered for service advisors on the front desk as and when required.
Attended disciplinary meetings as an advocate for staff as well as disciplinary representative.
Took a key role in advising technicians on efficiency targets.
Held weekly workshop meetings with staff.
Responsible for over 20 technicians and 6 Apprentices.
Managed tyre stock control.
Comfortable use of microsoft office.
Trained on onelink system, After sales office 2.5 and Kerridge.
Qualified Fiat accredited service advisor

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