Kevin Christopher

A highly experienced spa, leisure, hospitality and facilities management professional with extensive experience across holiday parks, hotels, sports centres, retail and gaming environments. Recognised for strong leadership, operational excellence, and a deep commitment to health and safety. Adept at managing multi-site operations, large teams, high‑value cash handling, and complex maintenance environments.

Known for a proactive, systematic approach and the ability to deliver safe, efficient and customer‑focused services.

General Manager - J Holland and Sons Ltd

(2023-01 - 2026-01)

• Overseeing daily operations of two amusement arcades and a high‑rate casino, ensuring a safe and enjoyable customer experience
• Managing secure handling of high‑value cash transactions
• Lead opening/closing procedures, staff rotas and operational workflows
• Ensure all gaming machines and equipment were fully operational and maintained
• Managing recruitment, training and disciplinary processes

Park and Maintenance Manager - Wareham Forest Lodge Retreat (Darwin Escapes)

(2021-01 - 2023-01)

• Managed daily operations of 57 lodges, 17 hot tubs and extensive grounds
• Supervised park staff, delivering training and inductions
• Ensured full compliance with company health and safety procedures
• Managed budgets, departmental finances and payroll
• Oversaw maintenance of company vehicles and mechanical equipment
• Handled customer enquiries and feedback professionally

Leisure Manager - Swanage Bay View Holiday Home Park (Darwin Escapes / Away Resorts)

(2017-01 - 2021-01)

• Managed swimming pool, gym and leisure facilities, ensuring full compliance with Health and Safety, COSHH and inspection requirements
• Delivered seasonal activity programmes and supervised activity teams
• Managed budgets and P and L accounts
• Oversaw maintenance of gym equipment, studio areas and pool plant facilities

Spa and Leisure Manager - FJB Haven Hotel

(2017-01 - 2017-12)

• Managed spa, pool and leisure facilities with full Health and Safety responsibility
• Handled customer complaints and resolved issues promptly
• Managed cash handling and created opportunities for secondary spend

Leisure Club Manager - Swanage Bay View Holiday Home Park (Darwin Resorts)

(2013-01 - 2017-01)

• Managed pool operations, Health and Safety compliance and COSHH processes
• Supported regional parks with hot tub/jacuzzi training and biological water testing
• Delivered seasonal activity programmes and managed activity teams
• Worked with senior leadership to identify commercial opportunities

Sports Facilities and Development Manager - Brockenhurst College

(2012-01 - 2013-01)

Maternity Cover

• Managed sports facilities for students, staff and the local community
• Oversaw booking systems, memberships and staff training
• Ensured compliance with college financial regulations

Leisure Centre and Spa General Manager - Sandy Balls Holiday Centre

Leisure Club and Spa Manager - McDonald Elmers Court Hotel & Resort

Leisure Club Manager - Bournemouth Highcliff Marriott Hotel

BTEC - Leisure and Tourism

GCSEs - Maths and English (3 GCSEs total)