Kevin Ray

A dedicated and results-driven professional with extensive experience in fibre networking and telecommunications. Adept at problem-solving, technical installations, and leading teams to meet project deadlines. A proactive and adaptable engineer with a strong customer service focus, capable of working independently and collaboratively in high-pressure environments. Passionate about efficiency, safety compliance, and continuous professional development.

Fibre Jointer / Specialist Engineer - Openreach

(2016-01 - 2025-01)

Installation and maintenance of Openreach's underground and overhead fibre networks.

• Direct interaction with customers to ensure high-quality service and satisfaction.
• Skilled in fault finding and repair using Triband Exfo OTDR.
• Expertise in installing internal fibre and blown fibre tubing while adhering to fire safety regulations.
• Proficient in using Openreach systems to manage workflow and troubleshooting tasks.
• Led teams of engineers to meet THP targets within tight deadlines.
• Strong understanding of safety policies and procedures with a flexible approach to work schedules.
• Experience working in FTTP network builds, fault callouts, business lease line provisions and surveys.
• Experience Surveying PIA, fibre on demand and Fibre Pons ensuring correct SNN's.
• Planned and built full PON networks, including identifying civils work and splicing to create FNCs.

NLA ICT Technician - North Liverpool Academy

(2013-01 - 2013-12)

Temporary Paid Employment

• Assisted in relocating and reinstalling computers throughout the school.
• Configured Viglen computers, installed peripherals, and connected systems to the school network.
• Performed maintenance and troubleshooting on computer systems.
• Successfully completed tasks ahead of the employer's expectations.

Warehouse Operative - DHL Liverpool

(2014-01 - 2016-12)

• Acquired PPT & VNA truck licenses, ensuring safe and efficient operations.
• Managed unloading and tipping of trailers within safety and time constraints.
• Operated SAP and RedPrairie warehouse management systems.
• Ensured 100% pick accuracy in case picking and managed export loads.
• Gained experience in customer service and client interactions.

GCSEs - General Education - North Liverpool Academy (2007-01 - 2014-12)

BTECs - Business, Engineering - Electronics, Sport - North Liverpool Academy (2007-01 - 2014-12)

AS Levels - Computing, Business Studies - North Liverpool Academy (2007-01 - 2014-12)

A Levels - Computing, Business Studies - North Liverpool Academy (2007-01 - 2014-12)

Level 3 Qualifications - ICT, Creative Media - North Liverpool Academy (2007-01 - 2014-12)

City & Guilds - Level 2 in Warehousing & Storage, Employee Rights & Responsibilities in logistics industry - DHL (2014-01 - 2016-12)

BTECs - IT Systems & Principles, Professional competence for IT and telecoms professionals - BT Group PLC (2016-01 - 2018-12)

Apprenticeship - Advanced Level Apprenticeship in IT, Software, Web & Telecoms Professionals - BT Group PLC (2016-01 - 2018-12)