Kevin Ray
Fibre Networking and Telecommunications Professional
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About
A dedicated and results-driven professional with extensive experience in fibre networking and telecommunications. Adept at problem-solving, technical installations, and leading teams to meet project deadlines. A proactive and adaptable engineer with a strong customer service focus, capable of working independently and collaboratively in high-pressure environments. Passionate about efficiency, safety compliance, and continuous professional development.
Experience
Fibre Jointer / Specialist Engineer - Openreach
(2016-01 - 2025-01)
Installation and maintenance of Openreach's underground and overhead fibre networks.
- Direct interaction with customers to ensure high-quality service and satisfaction.
- Skilled in fault finding and repair using Triband Exfo OTDR.
- Expertise in installing internal fibre and blown fibre tubing while adhering to fire safety regulations.
- Proficient in using Openreach systems to manage workflow and troubleshooting tasks.
- Led teams of engineers to meet THP targets within tight deadlines.
- Strong understanding of safety policies and procedures with a flexible approach to work schedules.
- Experience working in FTTP network builds, fault callouts, business lease line provisions and surveys.
- Experience Surveying PIA, fibre on demand and Fibre Pons ensuring correct SNN's.
- Planned and built full PON networks, including identifying civils work and splicing to create FNCs.
NLA ICT Technician - North Liverpool Academy
(2013-01 - 2013-12)
Temporary Paid Employment
- Assisted in relocating and reinstalling computers throughout the school.
- Configured Viglen computers, installed peripherals, and connected systems to the school network.
- Performed maintenance and troubleshooting on computer systems.
- Successfully completed tasks ahead of the employer's expectations.
Warehouse Operative - DHL Liverpool
(2014-01 - 2016-12)
- Acquired PPT & VNA truck licenses, ensuring safe and efficient operations.
- Managed unloading and tipping of trailers within safety and time constraints.
- Operated SAP and RedPrairie warehouse management systems.
- Ensured 100% pick accuracy in case picking and managed export loads.
- Gained experience in customer service and client interactions.
Education
GCSEs - General Education - North Liverpool Academy (2007-01 - 2014-12)
BTECs - Business, Engineering - Electronics, Sport - North Liverpool Academy (2007-01 - 2014-12)
AS Levels - Computing, Business Studies - North Liverpool Academy (2007-01 - 2014-12)
A Levels - Computing, Business Studies - North Liverpool Academy (2007-01 - 2014-12)
Level 3 Qualifications - ICT, Creative Media - North Liverpool Academy (2007-01 - 2014-12)
City & Guilds - Level 2 in Warehousing & Storage, Employee Rights & Responsibilities in logistics industry - DHL (2014-01 - 2016-12)
BTECs - IT Systems & Principles, Professional competence for IT and telecoms professionals - BT Group PLC (2016-01 - 2018-12)
Apprenticeship - Advanced Level Apprenticeship in IT, Software, Web & Telecoms Professionals - BT Group PLC (2016-01 - 2018-12)
