Kevin Rotich

Motivated sales and finance professional with hands-on experience in sales execution, customer service, cash management, collections support, and financial planning. Strong background in client relationship management, financial record keeping, loan follow-up, and supporting organizational financial operations. Detail-oriented, trustworthy, and results-driven.

Collection and Recovery Agent – Write Off at Absa Bank (2026-07 – Present)

• Negotiate realistic repayment arrangements with customers in line with approved collection procedures.
• Monitor assigned accounts and maintain accurate records of collection activities, promises to pay, and customer commitments.
• Follow up consistently on broken promises and overdue payments to improve recovery rates.
• Handle customer queries professionally and provide appropriate information regarding outstanding obligations.
• Identify accounts requiring further recovery action and escalate them according to established procedures.
• Prepare and maintain daily and periodic collection reports on assigned portfolios and recovery performance.
• Maintain confidentiality of customer and account information while complying with internal policies and procedures.
• Work closely with relevant teams to resolve account issues and support effective debt recovery.
• Meet assigned collection and recovery targets while maintaining professional customer relationships.

Enumerator's Supervisor at Kenya Sugar Board (2026-05 – 2026-06)

• Supervised and coordinated a team of enumerators during field data collection and grower registration exercises.
• Monitored data quality, accuracy, and completeness of collected information.
• Trained and guided enumerators on data collection procedures and reporting requirements.
• Prepared daily and weekly progress reports for project management.
• Resolved field challenges and escalated complex issues to relevant authorities.
• Ensured compliance with project guidelines, timelines, and operational standards.

Business Development Officer at Kenya Women Finance Trust (KWFT) (2025-11 – 2026-04)

• Identify, recruit, and onboard new clients for financial products.
• Promote savings, loans, and insurance products.
• Build and maintain strong client relationships to enhance retention and portfolio growth.
• Conduct financial literacy and loan management training.
• Support loan appraisal, documentation, and disbursement processes.
• Monitor loan performance and follow up on repayments.
• Prepare field reports and contribute to branch performance targets.

Sales Executive at Platinum Credit Ltd (2025-04 – 2025-11)

• Promoted and sold financial products to new and existing clients.
• Built and maintained strong customer relationships.
• Consistently met and exceeded sales targets.
• Guided clients through loan applications and documentation.

Chief Cashier at Kipchimatt Supermarket (2024-05 – 2025-04)

• Supervised daily cashier operations and cash handling.
• Conducted cash reconciliation and prepared daily reports.
• Resolved customer payment issues professionally.
• Ensured compliance with internal cash control procedures.

Finance Assistant at Jomo Kenyatta Foundation (2023-05 – 2024-04)

• Assisted in preparation of financial reports and statements.
• Managed invoices, vouchers, and payment documentation.
• Supported budgeting and financial tracking activities.
• Maintained accurate financial records and filing systems.

Bachelor of Commerce in Finance – Kaimosi Friends University (2020 – 2024)