I have 6-7 years experience where I assisted in all aspects of food and beverage operations and event coordination, including menu planning, inventory management, staff training, vendor relations, and ensuring exceptional customer service to deliver successful and memorable events.
Assisted in all aspects of food and beverage (F&B) operations and event coordination, including:
Menu Planning:
- Collaborated with chefs and kitchen staff to design diverse and appealing menus.
- Ensured dietary restrictions and preferences were accommodated for all guests.
- Conducted tastings to finalise menu selections.
Inventory Management:
- Monitored stock levels and placed orders to ensure timely replenishment of ingredients and supplies.
- Implemented inventory control systems to minimise waste and reduce costs.
- Conducted regular audits to maintain accuracy in stock records.
Staff Training:
- Assisted in training new hires on service standards, company policies, and safety procedures.
- Provided ongoing support and coaching to ensure high levels of performance and customer satisfaction.
- Coordinated shift schedules to ensure adequate staffing during peak times.
Vendor Relations:
- Established and maintained positive relationships with suppliers and vendors.
- Negotiated contracts and pricing to secure the best deals for quality products and services.
- Ensured timely delivery of goods and resolved any issues with suppliers.
Event Coordination:
- Worked closely with clients to understand their event needs and preferences.
- Assisted in planning and executing events, including weddings, corporate functions, and private parties.
- Coordinated with various departments to ensure seamless event operations.
Customer Service:
- Addressed and resolved customer inquiries and complaints promptly and professionally.
- Ensured guests had a positive dining and event experience, leading to repeat business and positive reviews.
- Gathered feedback from clients and guests to continuously improve service quality.
