Khuram Nawaz

A self-motivated Sales and Buying professional combining Business & Management qualifications with extensive experience in business planning, supplier negotiation and margin management within the FMCG industry. Applies exceptional interpersonal, communication and customer service skills to engage effectively with internal and external stakeholders, and develop positive relationships across all levels of the organisation. A good team leader and excellent team player who demonstrates the initiative and priority management to meet and exceed demanding business performance targets within dynamic, fast-paced environments.

Currently seeking a challenging new role, one that will enable full utilisation of skills and experience in supplier management, customer care, business development and office administration.

Team Leader - BESTWAY C & C - Nuneaton

(2008-01)

• Responsible for opening and closing of the branch
• Responsible for profitability/margin management
• Managing a team of 40 + staff and supervisors
• Preparing and implementing a promotional plan effective in increasing business volume across a wide range of fast-moving consumer goods (FMCG)
• Negotiating with suppliers to improve terms and conditions on existing lines, and expand business through the introduction and development of new lines
• Developing and managing sales personnel, training and motivating staff in pro-active sales techniques, and driving individual and team performance
• Diligently monitoring expenditure, managing margins and implementing strategies to effectively minimise depot losses and increase revenue
• Utilising strong communication skills to interact with customers on a daily basis, establishing excellent relationships and customer loyalty through delivery of consistently high standards of service
• Pro-actively promoting and selling stock to customers to increase profit margins and frequently liaising with suppliers such as Coca Cola, A G Barr, Cadbury, Mars, Britvic and Imperial Tobacco
• Collaborating with suppliers to ensure effective depot support, including credits/uplift for stock, product availability, trade days assistance and satisfactorily meeting the needs of retailers
• Organising/managing supplier evenings for customers to provide an opportunity for direct interaction between customers and suppliers, enhancing business development and facilitating the achievement of company goals
• Regular customer visits to help develop the Retailers business and to pro-actively sell promotional stock. Ensure regular calls to maintain successful relations with customers
• Daily telephone calls to customers to sell promotions/recover debt/outstanding balances
• Responsible for administration work e.g. payroll, purchase orders, assignments, presentations
• As well as the above I have worked in all departments within the cash and carry environment and also provided support to my colleagues as and when required
• Worked on Transport projects for Area Operations Manager
• Worked as part of V5 Abinitio Training Team in the Midlands Region

Cash & Carry Assistant - BESTWAY C & C - Birmingham

(2005-01 - 2008-12)

• Successfully fulfilling responsibilities as a part-time employee while studying, including working on the shop floor and performing duties in the wine/spirits/cigarette area, resulting in promotion to security
• Effectively leading, developing and motivating a team of 8 staff to ensure smooth operation at the checkouts and efficient response to customer enquiries within a fast paced, high pressure environment

Store Assistant - STAPLES - Yardley

(2003-01 - 2004-12)

• Continually monitoring stock levels in store and replenishing shelves as required, responding promptly and professionally to customer queries and efficiently processing transactions at the check out

Security Guard - GENERAL GUARD SECURITY

(2004-01 - 2004-12)

• Monitoring the building site throughout the night, maintaining security by conducting hourly inspections and promptly reporting any concerns or incidents to the appropriate member of staff

Bakery Assistant - DRUKKERS BAKERY

(2002-01 - 2003-12)

• Carefully packaging cakes to ensure safe transit, while working to a fast pace on a production line and ensuring consistent compliance with all relevant policies, procedures and Health & Safety regulations

HND - Business & Management - Birmingham City University (2008-01)

NVQ - Team Leading - Education and Youth Services Ltd (2008-01)

BTEC - National Award, level 3, Business & Management - South Birmingham College (2006-01)

BTEC - National Award, Developing Group Skills & Contributions - South Birmingham College (2005-01)

City & Guilds - Key skills level 2, Communication - South Birmingham College (2005-01)

NCFE - Level 1, Drug Awareness - South Birmingham College (2005-01)

GCSEs - Including English - Washwood Health Technology College (2002-01)