Kiera C-P

Reliable, teamwork-orientated, and quick learner with exceptional experience in retail and customer service. Excellent listening and communication skills developed through previous work experience. Work well with others to complete tasks as well as working independently and happy to take on higher responsibility if needed, whether that's through giving instructions, leading a project, or independently running a station.

Sales Assistant at J&S Accessories (2024-05 – Present)

Work as a sales assistant in a motorcycle clothing accessories shop, where helping customers find the right gear/equipment for them and their bike. For this role there is a requirement to have knowledge on all products, how they work, their differences between brands and stylistic choices between different styles of bike riding. Between personal customer service also managing the till, helping throughout deliveries, ordering stock items for customers and boxing up deliveries from the shop.

Production Assistant at KMTV (2024-09 – 2025-05)

Worked at KMTV for an industry year project and University.

• TV production training
• Presenting news shows
• Pitching show ideas
• Coordinating schedules for upcoming programs
• Editing segments for shows
• Creating weather reels
• Tiktok format editing
• Script writing

Sales Assistant at Sports Direct (2023-09 – 2024-05)

• Prepping display tables with the needed shoes
• Memorising stock take
• Efficiently retrieving shoes from stock room for customers
• Till service
• Return service
• Handling online orders
• Hanging and tagging new deliveries
• Assisting customers with recommended stock and always offering alternatives if needed

Crew Member at McDonald's (2021-10 – 2023-09)

• Excellent experience with customer care and handling complaints
• Experience with tills and managing money
• Working in a team environment
• Keeping the store clean
• Restocking
• Completed online and in-person training to handle food sanitarily and safely

Captioning at Globetrotter TV (2020-10 – 2020-10)

• Wrote up English captions for a 40-minute episode

Editing Assistant at Half a String (2020-05 – 2020-06)

• Participating in meetings and giving input
• Completing meeting notes
• Edited three short videos to promote their project using iMovie

Editor at Ideas Test (2020-02 – 2020-06)

• Attended meetings discussing their upcoming project
• Edited a trailer for said project
• Worked with others to put up a paper chain tree in Chatham, promoting their project

Retail Assistant at Shaw Trust charity shop (2018 – 2019)

• Working on the till
• Restocking shelves
• Keeping the shop floor clean for customers
• Providing advice and help for customers
• Managing money
• Tagging and hanging clothes

Bachelor's in Film – University of Kent (2022-09)

Level 3 Extended Diploma, Merit (Diploma of Higher Education) – Canterbury College (2020-09 – 2022-07)

GCSE or equivalent – Fulston Manor School (2015-09 – 2020-07)