Kieran Archer

Experienced Branch Manager with a background at Euro Car Parts Ltd, combining hands-on warehouse leadership with managerial responsibility. Proven ability to supervise teams, maintain stock accuracy, meet tight delivery deadlines, and support branch operations in a fast-paced environment. Reliable, organised, and confident leading teams both on the warehouse floor and at branch level.

Branch Manager at Euro Car Parts Ltd (2024-11 – Present)

• Supervised a large team of warehouse operatives and drivers, ensuring daily picking, packing, and dispatch targets were met
• Managed goods-in and goods-out, checking deliveries for accuracy and resolving discrepancies
• Maintained high levels of stock accuracy through regular checks and stocktakes
• Trained and supported new starters on warehouse systems, procedures, and health & safety
• Monitored team performance and addressed issues to maintain efficiency and accuracy
• Worked closely with drivers, counter staff, and management to ensure smooth branch operations
• Allocated staff duties and managed shift rotas
• Acted as first point of contact for staff issues and escalated customer queries
• Ensured branch targets, standards, and compliance requirements were maintained
• Supported reporting and communication between warehouse and senior management

Call Handler at Message Link (2019 – 2024-11)

• Handled high volumes of inbound and outbound calls in a fast-paced call centre environment
• Coordinated calls for car recovery firms, ensuring accurate and timely message handling
• Managed GP Out-of-Hours services, dealing with urgent and sensitive calls professionally
• Accurately logged information and passed messages to the correct contacts under strict timeframes
• Maintained confidentiality and adhered to data protection procedures
• Remained calm and professional when dealing with distressed or urgent callers

GCSE'S – Gloucester Academy (2021)