Workplace Experience Host (Legal Firm) - Latham & Watkins LLP
(2024-12)
- Acted as first point of contact for clients and visitors within a top-tier international law firm.
- Delivered high level administrative support to Partners and legal teams.
- Managed calendars, appointments and meeting logistics to support schedules.
- Assisted with preparation of events, presentations, reports and professional documentation.
- Coordinated meetings and events, including agenda preparation and follow-ups.
- Handled professional correspondence via email and telephone with accuracy and discretion.
- Maintained records and supported internal teams to ensure smooth office operations.
Corporate Receptionist - St James Facilities
(2024-05 - 2024-12)
- Delivered professional front of house service and built strong client relationships
- Managed phone and email enquiries, responding promptly and professionally
- Scheduled appointments and maintained accurate client records
- Provided general administrative support, ensuring organised and efficient operations.
Legal Assistant - Wilson Solicitors
(2021-06 - 2023)
- Provided comprehensive legal and administrative support to solicitors, ensuring efficient day-to-day case management.
- Managed billing processes including drafting, revising and submitting client invoices in line with firm procedures.
- Maintained accurate time recording, expense claims and document filing systems.
- Drafted, edited and formatted legal documents and correspondence with high level accuracy.
- Managed diaries, scheduled meetings, and arranged travel for fee earners.
- Liaised professionally with clients and third parties, always maintaining confidentiality.
- Demonstrated initiative by quickly learning internal systems and supporting workflow improvements.
Team Leader - The Co-operative Food
(2020-11 - 2023)
- Supervised and supported a team while managing daily operations, prioritising tasks, deadlines, and workloads in a fast-paced environment.
- Communicated clearly and professionally with customers and colleagues, acting as a first point of contact and handling sensitive or challenging situations with discretion.
- Maintained accurate records and carried out detailed checks relating to stock, deliveries, and compliance, demonstrating strong attention to detail.
- Coordinated deliveries and follow-up actions to ensure smooth day-to-day operations and minimal disruption.
- Supported the Store Manager with HR-related administrative tasks, including staff support and performance monitoring.
- Ensured the store met health, safety, and compliance standards through regular checks and documentation.
- Built strong working relationships with customers, colleagues, and community partners, showing professionalism and reliability.