Kimberley Kohn

Creative, adaptable, and purpose driven. I bring care, consistency, and originality into every role whether I am leading a shift, supporting others, or building something from the ground up. With a background spanning customer service, creative development, cleaning, and retail, I value high standards, meaningful work, and growth. I am not afraid to get hands-on, think differently, and deliver.

Domestic Assistant - Linden House - London

(2024-01)

• Perform high-standard cleaning duties in private and communal areas, maintaining hygiene and presentation throughout the care home.
• Responsible for deep cleaning tasks including sanitising bathrooms, kitchens, residents' rooms, and high-touch surfaces.
• Manage residents' laundry with attention to personal preferences, ensuring garments and linens are properly sorted, washed, dried, and folded.
• Handled delicate and soiled laundry in line with health and safety procedures and infection control policies.

Showroom Advisor - Kingfisher B&Q - London

(2022-09 - 2024)

• Designed kitchen, bathroom, and bedroom layouts based on customer requirements.
• Processed high-value transactions up to £15,000 with accurate invoicing. Supported deliveries and installation tracking, maintaining order records using CRM systems.
• Provided in-depth product advice while building long-term customer relationships.
• Worked closely with the design team and stockroom staff to ensure smooth coordination of customer orders and installations.
• Used planning tools and visual references to help customers imagine the full potential of their kitchen space down to texture, tone, and functionality.

Barista & Shift Leader (Barista Maestro) - Costa Coffee, purely

(2021-08 - 2022)

• Led barista team during peak hours, managing operations and customer service flow.
• Managed daily till operations, cashing up, and banking.
• Customised drinks and provided tailored customer service to a high standard.
• Trained new team members in store systems, hygiene, and service expectations.
• Delivered fast, friendly, and consistent customer service, building rapport, and ensuring high satisfaction during peak hours.
• Expertly crafted a wide range of hot and cold beverages to brand standards, including customised orders and seasonal drinks.

Kitchen Assistant - Linden House - Epsom

(2020-07 - 2021-03)

• Assisted chefs with food preparation, presentation, and plating.
• Monitored ingredient stock levels and supported kitchen cleaning and safety protocols.
• Developed quick problem-solving and multitasking in a high-demand environment.
• Maintained a clean environment adhering to health and safety precautions

Team Leader - KFC - London

(2017-02 - 2017-12)

• Trained and supervised new team members, ensuring operational consistency.
• Managed tills, reconciled end-of-day balances, and supported customer complaints.
• Maintained cleanliness, stock rotation, and store efficiency under pressure.

BA (Hons) - Philosophy, Politics & Economics (PPE) - The Open University (2025)

Certificate - Hairdressing - LHAA (2018 - 2019)

Level 2 Diploma - Hair & Media Makeup - London College of Beauty Therapy (2016 - 2017)

GCSEs - Stanley Park High School (2014 - 2016)