Kingsley Daniel

Organised, dependable, and customer-focused administrator with 7+ years' experience handling high-volume data, processing orders accurately, and keeping busy teams running smoothly. A natural communicator who thrives working independently and learns hands-on skills quickly. Genuinely passionate about the outdoors and the ocean excited to bring a meticulous, enthusiastic work ethic to a specialist retail and workshop environment.

Office Administrator at NHS (2021-01 – 2026-04)

• Maintained accurate records and updated internal systems daily across a high-pressure healthcare environment, processing large volumes of data with full accuracy.
• Used Excel spreadsheets to track, analyze, and report on operational data supporting management decisions with timely, reliable information.
• Resolved staff and patient queries quickly to prevent workflow delays, demonstrating calm, professional communication under pressure.
• Organised documentation and managed administrative processes independently, keeping the team running smoothly through busy periods.

Customer Service Administrator at YHA (2018-02 – 2020-12)

• Processed customer bookings and updated records across multiple systems simultaneously, handling high volumes accurately to tight daily deadlines.
• Managed and updated customer data with a strong focus on accuracy and ensuring all information was correctly recorded and processed on time, every time.
• Delivered friendly, efficient customer service across phone and email channels, resolving queries and handling requests in a helpful, professional manner.
• Supported day-to-day administrative tasks within a busy team environment, adapting quickly to changing priorities.

BSc in Business Administration – University of Nigeria, Nsukka (2017)