Kirk Andrew Horn

Anthropology student living in Brighton over holiday breaks and in London during term times. Passionate worker delivering exceptional customer service and plenty of experience in hospitality roles and retail management.

Sales Associate → Team Leader → Department Manager → Operations Team Leader at Urban Outfitters (2020 – 2026)

• Progressed into leadership roles across multiple stores and locations
• Led teams and delivered on KPIs in high-performing retail environments
• Trained staff and junior managers, supporting team development
• Maintained strong customer experience in fast-paced settings

Bartender, Front & Back of House Part-time at The Mesmerist (2023 – 2025)

• Delivered high-quality service in fast-paced, social environments
• Developed strong interpersonal communication and adaptability
• Worked effectively within team-based settings under pressure
• Transferred to Post House Café when needed, developing barista skills

Barista, Front of House, Full time at Garden Café (2023-07 – 2023-09)

• Prepared coffee in a timely manner in a busy, trendy café
• Served food and soft/alcoholic drinks to customers
• Deepened understanding of importance of great customer service

BSc in Anthropology – University College London (UCL) (2025 – 2029)

UAL Graphics Foundation in Graphics – Greater Brighton Metropolitan College (2022 – 2023)

International Baccalaureate in General Studies – Varndean College (2020 – 2022)