Kirsteen MacDonald

Highly experienced Office/Finance Manager with a strong background in administration, finance, HR, compliance, project management and wellbeing. Known for putting robust processes and procedures in place to ensure efficiency, compliance and high-quality service delivery. A natural organiser and people-focused leader who thrives on supporting teams, improving systems and maintaining governance.

Passionate about health & Safety, wellbeing and financial control, with experience across public sector, emergency services and private organisations.

Police Officer - Police Scotland

(2024-03)

• Frontline operational role ensuring public safety
• Strong communication, negotiation and problem-solving skills
• Community engagement and incident management

Finance Manager - CC&SS, Kincraig

(2022-10 - 2024-03)

• Managed and developed a small finance team
• Full responsibility for bank reconciliations, credit control, cashflow and forecasting
• Produced monthly management accounts, departmental P&Ls, annual budgets, annual accounts processing
• Created bespoke reports within the accounting software to accommodate the needs of the business strands
• Supported managers with financial mentoring and budget control

Mental Health and Wellbeing Project Officer - Police Scotland, Highlands & Islands Divisional HQ - Inverness

(2020-01 - 2022-10)

• Project managed and delivered large-scale wellbeing and culture change programmes
• Managed significant budgets and reported to senior leadership and steering groups
• Developed dashboards, reports and trend analysis using HR absence data
• Designed and delivered training for managers across the division
• Built toolkits, policies and guidance to support line managers
• Extensive stakeholder engagement with internal and external partners

Senior in treasury department, promoted to accounts purchases senior - Equiom - Inverness, UK

(2018-10 - 2020-01)

• Approved and processed high-value financial transactions
• Managed Direct Debit mandates
• Managed the due-diligence project
• Implemented new processes for performance management and task automation
• Conducted appraisals and support senior management
• Restructured purchase ledger preparation and conducted internal audits
• Implemented Change management initiatives

Accounts Manager/HR & ISO Manager - McGowan Ltd - Aviemore, UK

(2015-12 - 2017-02)

• Brought overdue accounts up to date and stabilised financial reporting
• End-to-end accounts management, payroll for 55+ staff and VAT/CIS processing
• Cashflow forecasting, budgeting and job-based P&L reporting
• HR administration including recruitment, disciplinaries, redundancies and employed law guidance
• ISO coordination, internal audits and external compliance visits

Supervisor - Highlife Highland - Kingussie, UK

(2012-04 - 2015-12)

• Managed daily operations, rotas, staff supervision and budgeting
• Delivered training, inductions and compliance requirements
• Developed manpower models

Logistics & ISO Coordinator/Secretary - Russwood Ltd - Newtonmore, UK

(2006-04 - 2012-04)

Part Time

• Built logistics data systems and coordinated ISO accreditation
• Managed training for Drivers, compliance and customer liaison

Medical Secretary - Kingussie Medical Practice - Kingussie, UK

(2002-04 - 2006-04)

Part Time. This was my first job back into work after being a stay-at-home mum

• All referrals for 6 Doctors and 2 nurses
• Coordinated Clinics for: Heart & Chest, Screening, Diabetes, child vaccines

Firefighter & Occupational Health Technician - Scottish Fire & Rescue Services

Job role changed

HR Administration (Wren Writer) - Royal Navy

Left to have family

ISO Internal Auditor - Compliance

PRINCE2 Project management - Project Management

AGILE Project management - Project Management

CIPD Level 5 - HR

Advanced Psychology Level 4 - Psychology

Anatomy & Physiology Level 4 - Health Sciences A level - Mental Health

Qualified PT - Personal Training

Advanced Nutrition - Nutrition O Grades and GCSEs - General Education